Houseperson - DoubleTree Suites by Hilton Austin

Hilton; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading global hospitality company as a Houseperson, where you will play a vital role in maintaining cleanliness and delivering exceptional guest experiences. This position offers opportunities for career growth within a supportive team environment. You will be responsible for cleaning designated areas, responding to guest requests, and ensuring the highest standards of service. With a commitment to integrity and teamwork, you will contribute to the success of the hotel and create memorable experiences for guests. If you are passionate about hospitality and eager to grow in your career, this is the perfect opportunity for you.

Benefits

Career Growth & Development

The Go Hilton travel discount program

Competitive wellness benefits

Team Member Resource Group

Recognition and rewards programs

Qualifications

• Demonstrated commitment to hospitality and exceptional guest experiences.
• Ability to maintain cleanliness and respond to guest requests efficiently.

Responsibilities

• Clean and maintain designated areas of the hotel to the highest standards.
• Perform tasks such as dusting, vacuuming, and deep cleaning as needed.
• Greet guests and respond to their requests in a friendly manner.

Skills

Customer Focus

Dependability

Adaptability

Teamwork

Leadership

Job description

DoubleTree Suites by Hilton Hotel Austin is searching for a Full-Time Houseperson to join their team!

Find our suites within two blocks of the Texas Capitol. In less than a mile, reach The University of Texas at Austin, the Moody Center, the Frank Erwin Center, Waterloo Park, and the Moody Amphitheater. Enjoy our outdoor pool and patio. Every suite comes with a kitchen, and your stay begins with a warm DoubleTree Cookie at check-in.

Apply now to join Fortune's #1 Company to Work for Worldwide! Hilton provides wonderful benefits, travel discounts, and the best opportunities for growth with Hilton's continuously growing company!

Here are some perks you can enjoy when joining our team:

• Career Growth & Development
• The Go Hilton travel discount program
• Competitive wellness benefits
• Team Member Resource Group
• Recognition and rewards programs
• And so much more

What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
• Greet guests in a friendly manner
• Report maintenance deficiencies and items in need of repair
• Stock and maintain supply rooms, as needed
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
• Deliver guest requests and assist in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill