Housekeeping Attendant

OCI Hospitality; Rochester (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

OCI Hospitality in Rochester, Minnesota, is seeking a dedicated Housekeeper to maintain cleanliness and organization across guest rooms and public areas. Responsibilities include meeting all cleanliness standards, providing exceptional guest service, and handling laundry equipment. The ideal candidate will possess strong interpersonal and communication skills, attention to detail, and the ability to manage stressful situations professionally. Join a supportive team dedicated to guest satisfaction with a commitment to maintaining a clean and welcoming environment.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.

Responsibilities

• Meets cleanliness standards for cleaning guestrooms and public areas.
• Cleans, dusts, and removes waste in all areas.
• Replaces linens and supplies in accordance with standards.
• Provides exceptional guest service and responds to inquiries.
• Operates commercial laundry and cleaning equipment.

Skills

Strong interpersonal and communication skills

Strong organizational skills and attention to detail

Ability to handle stressful situations with poise and professionalism

Job description

Description

Essential Duties and Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
• Replaces and provides all linens as necessary in accordance with standards including making beds
• Replaces or provides required supplies in guestrooms and public areas
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
• Provides exceptional guest service and responds promptly to guests’ inquiries and concerns
• Reports room status and maintenance problems promptly
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
• Handles chemicals and cleaning supplies with care and in accordance with standards
• Operates commercial laundry and cleaning equipmentPerforms all tasks and functions related to laundry and linen care
• Maintains appropriately stocked linen and storage rooms
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner