Housekeeping Attendant

OCI Hospitality; Duluth (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

OCI Hospitality in Duluth, Minnesota is seeking a dedicated team member for housekeeping responsibilities. The ideal candidate will maintain cleanliness in guest rooms and public areas, ensuring that all standards are met. Strong organizational and communication skills are essential, as well as the ability to manage stressful situations professionally. This role involves keeping stock of linens and supplies and providing exceptional guest service.

Qualifications

• Must have strong interpersonal and communication skills.
• Requires strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise.

Responsibilities

• Clean guestrooms and public areas including lobby and fitness center.
• Maintain organized cart with linens and supplies according to standards.
• Provide exceptional guest service and respond to inquiries.

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Ability to handle stress

Job description

Description

Essential Duties and Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
• Replaces and provides all linens as necessary in accordance with standards including making beds
• Replaces or provides required supplies in guestrooms and public areas
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
• Provides exceptional guest service and responds promptly to guests’ inquiries and concerns
• Reports room status and maintenance problems promptly
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
• Handles chemicals and cleaning supplies with care and in accordance with standards
• Operates commercial laundry and cleaning equipmentPerforms all tasks and functions related to laundry and linen care
• Maintains appropriately stocked linen and storage rooms
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner