Houseperson

OCI Hospitality; Tampa (FL); Hybrid; USD 28,000 - 36,000; Full time

Job summary

OCI Hospitality in Tampa, Florida is seeking a reliable Housekeeping Support Associate to help maintain guest rooms and public areas to high cleanliness standards.

You will deliver linens and supplies, assist with room prep on guest departures, perform laundry and basic maintenance tasks, and support other departments to ensure efficient hotel operations while delivering exceptional guest service.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Deliver linens, toiletries, and supplies to housekeeping and replenish public areas.
• Assist with preparing rooms for cleaning and with deep cleaning projects.
• Perform laundry and linen care.
• Maintain stocked linen and storage rooms.
• Meet cleanliness and time standards for cleaning hotel areas.
• Provide exceptional guest service and respond to inquiries and concerns.
• Perform basic maintenance like plunging toilets, changing light bulbs, and changing batteries.
• Handle chemicals and cleaning supplies safely.
• Operate commercial laundry and cleaning equipment.
• Assist team members and other departments to improve operational efficiency.
• Take on additional responsibilities as directed by leadership.

Skills

Interpersonal skills

Communication

Organizational skills

Attention to detail

Stress management

Professional conduct

Job description

<h3>Description</h3> <h3>Essential Duties and Responsibilities</h3> <ul> <li>Provides support to the housekeeping department by delivering linens, toiletries, and other supplies as needed and replenishes supplies in public areas.</li> <li>Assists with preparing rooms for cleaning upon guest departures and with deep cleaning projects.</li> <li>Performs all tasks and functions related to laundry and linen care.</li> <li>Maintains appropriately stocked linen and storage rooms.</li> <li>Meets all cleanliness and time requirement standards established for cleaning various areas of the hotel.</li> <li>Provides exceptional guest service and responds promptly to guest inquiries and concerns.</li> <li>Performs basic maintenance skills including plunging toilets, changing light bulbs, and changing batteries.</li> <li>Handles chemicals and cleaning supplies with care and in accordance with standards.</li> <li>Operates commercial laundry and cleaning equipment.</li> <li>Assists team members and other departments as needed to contribute to operational efficiency.</li> <li>Performs additional responsibilities as assigned by leadership.</li> </ul> <h3>Requirements</h3> <h3>Qualifications</h3> <ul> <li>Strong interpersonal and communication skills.</li> <li>Strong organizational skills and attention to detail.</li> <li>Ability to handle stressful situations with poise and professionalism.</li> <li>Conduct work-related functions in a professional manner.</li> </ul>