Guest Service Agent -PT

Hyatt Hotels; San Francisco (CA); On-site; USD 17,000 - 28,000; Part time

Job summary

HYATT house is seeking a Guest Services Agent to welcome guests, handle check-ins and check-outs, and provide local information with a focus on courtesy and efficiency. This is an hourly, part-time role based in the United States at HYATT house properties.

The position involves attentive guest service, cash handling, answering telephones, and delivering a positive first impression in a fast-paced environment. All qualified candidates will receive consideration for employment.

Responsibilities

• Checking in and checking out hotel guests
• Cash handling and operating the front desk
• Providing local information and guest services in a courteous and efficient manner

Job description

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Guest Services

Hourly/Entry Level Employee

Part-time

Hourly US Dollar (USD) pay basis

Summary

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment.

The Guest Service Agent is responsible for checking in and checking out of all hotel guests. This person must have excellent organization and communication skills as well as superior guest service abilities. This is a fast paced position that will involve cash handling, answering telephones, providing local information to guests, etc. all in an attentive, courteous and efficient manner.

" All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status ".

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