Housekeeper / Room Attendant

Hyatt Place Detroit / Royal Oak; Royal Oak (MI); On-site; USD 24,000 - 30,000; Full time

Job summary

Hyatt Place Detroit / Royal Oak is seeking a Room Attendant/Housekeeping Host to maintain clean, inviting guest rooms and support high standards of guest service. The role requires the ability to work in a fast-paced hotel environment and communicate effectively with guests.

Candidates should have prior cleaning experience and a strong customer-service mindset, with flexibility to work weekends and holidays as needed at our Royal Oak location.

Qualifications

• Prior cleaning experience required.
• Customer service experience preferred, ideally in hotel or related field.
• Must be able to work weekends and holidays.
• Ability to learn quickly and work in a fast-paced position with guest interaction.
• Must be able to multi-task.
• Must be 18 years or older.
• A true desire to satisfy the needs of others in a fast paced environment.

Responsibilities

• Maintain the cleanliness of assigned guest rooms.
• Provide welcoming, helpful and exceptional service to hotel guests.
• Communicate effectively with guests to address needs and requests.

Skills

Cleaning experience

Customer service

Weekend/holiday availability

Fast-paced environment

Multi-tasking

Physical ability to lift/push

Age 18+

Guest interaction

Job description

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. Any you are the key to bringing it to life.

Room Attendants/Housekeeping Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Room Attendant/Housekeeping Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of the guest rooms as assigned. Previous cleaning experience as well as the ability to communicate well with guests required.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications

• Prior cleaning experience required
• Customer service experience is preferred, preferably in a hotel or related field
• Must have ability to work weekends and holidays
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Ability to lift, pull, and push moderate weight
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment