Houseperson

IHG Hotels; California; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training programs

Health/wellbeing benefits

Job summary

IHG Hotels in California is seeking a Houseperson to support housekeeping and maintain cleanliness across public areas and back-of-house spaces. You will help ensure every room meets our high standards for guest comfort and assist with delivering linens, restocking supplies, and deep-clean tasks.

Role requires being on your feet most of the day, with lifting up to 50 pounds, and flexibility for nights, weekends or holidays.

Qualifications

• Physical fitness required for a foot-traffic role on your feet most of the day.
• Literacy skills in reading, writing and basic maths are required.
• Flexible attitude to shifts, including nights, weekends and holidays.

Responsibilities

• Make every room is at its absolute best for our guests.
• Help guests with needs and directions.
• Maintain cleanliness in all public areas (lobbies, hallways, restrooms, recreation areas).
• Assist housekeeping with room cleaning by delivering linens, removing trash, restocking supplies.
• Perform regular inspections of public areas to ensure cleanliness and organization.
• Keep supervisor informed of progress or problems.
• Monitor and control supplies to minimize waste.
• Assist with lost or misplaced items recovery.
• Support deep cleaning projects.

Skills

Physical fitness

Literacy skills

Shift flexibility

Lifting 50 lbs

Job description

Houseperson

The Houseperson plays a vital role in maintaining the cleanliness and organization of the hotel or facility. This position involves supporting the housekeeping staff by ensuring that all common areas and back-of-house spaces are clean, well-maintained, and stocked with necessary supplies.

A little taste of your day-to-day

• Making sure every single room is at its absolute best for our guests
• Helping our guests in any way you can - whether they've forgotten their toothbrush or just need to find the elevator
• Maintain cleanliness in all public areas, including lobbies, hallways, restrooms, and recreational areas.
• Assist housekeeping staff with room cleaning by delivering clean linens, removing trash, and restocking supplies as needed.
• Perform regular inspections of public areas to ensure cleanliness and organization.
• Keeping your supervisor in the loop by advising them of any progress or problems
• Monitoring and controlling supplies to minimise waste
• Doing your best to reunite guests with any lost or misplaced items
• Regularly assisting with deep clean projects

What we need from you

• It's a physical role and you'll be on your feet most of the day, so fitness is important
• Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
• You may need to bend and kneel to complete some activities
• Literacy skills - reading, writing and basic maths skills
• Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Benefits

The hourly pay rate for this role is $24.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.