Houseperson

IHG Hotels & Resorts

San Diego (CA)

On-site

USD 28,000 - 40,000

Full time

29 hours ago
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Benefits offered by this job

Uniform provided
Room discounts
Comprehensive training

Job summary

IHG Hotels & Resorts is seeking a Houseperson to help keep our hotel’s public areas spotless and well-organized in San Diego, CA. You will support housekeeping by delivering supplies, restocking items, and assisting with room cleaning as needed.

This role requires physical stamina, the ability to lift up to 50 pounds, and flexibility to work nights, weekends, and holidays. We provide a uniform, room discounts, and robust training as part of our benefits package.

Qualifications

  • Physical role; you’ll be on your feet most of the day.
  • Occasional lifting up to 50 pounds / 23 kilograms
  • Literacy skills – reading, writing and basic maths skills
  • Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays

Responsibilities

  • Keep public areas clean and stocked.
  • Assist housekeeping by delivering clean linens and restocking supplies.
  • Inspect public areas for cleanliness and organization.
  • Reunite guests with lost or misplaced items.
  • Assist with deep cleaning projects as needed.

Skills

Fitness
Literacy skills
Basic maths

Job description

The Houseperson plays a vital role in maintaining the cleanliness and organization of the hotel or facility. This position involves supporting the housekeeping staff by ensuring that all common areas and back-of-house spaces are clean, well-maintained, and stocked with necessary supplies.

A little taste of your day-to-day
  • Making sure every single room is at its absolute best for our guests
  • Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator
  • Maintain cleanliness in all public areas, including lobbies, hallways, restrooms, and recreational areas.
  • Assist housekeeping staff with room cleaning by delivering clean linens, removing trash, and restocking supplies as needed.
  • Perform regular inspections of public areas to ensure cleanliness and organization.
  • Keeping your supervisor in the loop by advising them of any progress or problems
  • Monitoring and controlling supplies to minimise waste
  • Doing your best to reunite guests with any lost or misplaced items
  • Regularly assisting with deep clean projects
What We Need From You
  • It’s a physical role and you’ll be on your feet most of the day, so fitness is important
  • Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
  • You may need to bend and kneel to complete some activities
  • Literacy skills - reading, writing and basic maths skills
  • Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays
What You Can Expect From Us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

The hourly pay rate for this role is $24.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

Bring your story, to inspire new ones.

Important information
  • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • EEO Is The Law.
  • If you require reasonable accommodation during the application process,
  • IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies.
  • If you are a resident of or applying to a job opening in the State of Washington,
  • For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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