Housekeeping Turndown Attendant

Noble House Hotels & Resorts; Naples (FL); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401k

PTO

Complimentary meals

Resort discounts

On-Demand Pay

Flexible scheduling

Company provided training and certs

Tuition reimbursement

Job summary

LaPlaya Beach Resort & Club in Naples, FL, part of Noble House Hotels & Resorts, is seeking a Turndown Attendant - Housekeeping to deliver nightly turndown service and promptly respond to guest needs.

Join a luxury team focused on exceptional guest experiences, attention to detail, and teamwork, with competitive benefits and opportunities for growth.

Qualifications

• Ability to adapt quickly in a fast-paced hotel setting.
• Excellent verbal and written communication with guests and team members.
• Meticulous eye for detail in guest rooms and public areas.
• Self-motivated with the ability to work independently when needed.
• Positive, guest-focused attitude and professional demeanor.

Responsibilities

• Provide nightly turndown service in guest rooms according to resort standards.
• Respond promptly and professionally to guest requests and special accommodations.
• Ensure guest rooms are clean, well-stocked, and impeccably presented.
• Maintain a high level of attention to detail and quality in all assigned areas.
• Communicate effectively with guests and fellow team members.
• Uphold resort standards for cleanliness, safety, and guest service.
• Contribute to creating a welcoming and memorable experience that enhances overall guest satisfaction.

Skills

Fast-paced environment

Communication skills

Attention to detail

Independent work

Guest service attitude

Physical stamina

Evening/night shifts

Job description

WORK in PARADISE:

Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services in Naples.

Job Type

Full-time

Description

WORK in PARADISE:

Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services in Naples.

The JOB: Turndown Attendant - Housekeeping

Requirements

As a Turndown Attendant, your primary responsibility is to provide exceptional turndown service and promptly respond to guest requests, ensuring a memorable and comfortable stay. You will play an important role in enhancing the guest experience by delivering personalized service with efficiency, attention to detail, and professionalism.

We are seeking individuals who thrive in a fast-paced environment and are committed to maintaining the highest standards of guest satisfaction. Successful candidates will possess excellent communication skills, a keen eye for detail, strong organizational abilities, and the motivation to work independently while contributing to a team-oriented culture.

Key Responsibilities

• Provide nightly turndown service in guest rooms according to resort standards.
• Respond promptly and professionally to guest requests and special accommodations.
• Ensure guest rooms are clean, well-stocked, and impeccably presented.
• Maintain a high level of attention to detail and quality in all assigned areas.
• Communicate effectively with guests and fellow team members.
• Uphold resort standards for cleanliness, safety, and guest service.
• Contribute to creating a welcoming and memorable experience that enhances overall guest satisfaction.

Qualifications

• Ability to work efficiently in a fast-paced environment.
• Strong communication and interpersonal skills.
• Exceptional attention to detail.
• Self-motivated with the ability to work independently.
• Positive attitude and commitment to providing outstanding guest service.
• Must be able to lift up to 40 pounds, walk, climb stairs, bend and stoop
• Must be available to work 3:30 - 11:00 PM, and weekends

Join our team and help create unforgettable experiences for our guests by delivering exceptional service and hospitality every evening.

Our CULTURE

The passion of our people is our greatest asset. LaPlaya Beach and Golf Resort is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. As we provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.

Unique Hotels attract Unique People. If you are passionate about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our LaPlaya Family.

Diversity, Equity, and Inclusiveness

LaPlaya Beach and Golf Resort encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort.

LaPlaya Beach and Golf Resort is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

The OFFER

In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, complimentary meals, Resort discounts, On-Demand Pay - your pay before payday, flexible scheduling, company provided training and certifications, tuition reimbursement and much more.

Come and be a part of the excitement and spend every day in sunny paradise!

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.