Housekeeping Turndown Attendant

Laplayaresort; Naples (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

LaPlaya Beach and Golf Resort in Naples, FL seeks a Turndown Attendant to provide nightly turndown service and assist guests with special requests. You will help ensure rooms are impeccably presented, stocked, and maintained to resort standards while delivering personalized, attentive service.

The role requires strong communication, a detail-oriented approach, and the ability to work independently within a fast-paced environment.

Qualifications

• Must be able to lift up to 40 pounds and perform physical tasks.
• Available to work 3:30–11:00 PM and weekends.
• Thrive in a fast-paced environment with high guest service expectations.
• Excellent communication with guests and team members.
• Maintain high standards of cleanliness and presentation.

Responsibilities

• Provide nightly turndown service in guest rooms according to resort standards.
• Respond promptly and professionally to guest requests and special accommodations.
• Ensure guest rooms are clean, well-stocked, and impeccably presented.
• Maintain a high level of attention to detail and quality in all assigned areas.
• Communicate effectively with guests and fellow team members.
• Uphold resort standards for cleanliness, safety, and guest service.
• Contribute to creating a welcoming and memorable experience that enhances overall guest satisfaction.

Skills

Communication skills

Attention to detail

Independent work

Positive attitude

Guest service

Physical stamina

Job description

Description

WORK in PARADISE:

Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services in Naples.

The JOB: Turndown Attendant - Housekeeping

Requirements

As a Turndown Attendant, your primary responsibility is to provide exceptional turndown service and promptly respond to guest requests, ensuring a memorable and comfortable stay. You will play an important role in enhancing the guest experience by delivering personalized service with efficiency, attention to detail, and professionalism.

We are seeking individuals who thrive in a fast-paced environment and are committed to maintaining the highest standards of guest satisfaction. Successful candidates will possess excellent communication skills, a keen eye for detail, strong organizational abilities, and the motivation to work independently while contributing to a team-oriented culture.

Key Responsibilities:

• Provide nightly turndown service in guest rooms according to resort standards.
• Respond promptly and professionally to guest requests and special accommodations.
• Ensure guest rooms are clean, well-stocked, and impeccably presented.
• Maintain a high level of attention to detail and quality in all assigned areas.
• Communicate effectively with guests and fellow team members.
• Uphold resort standards for cleanliness, safety, and guest service.
• Contribute to creating a welcoming and memorable experience that enhances overall guest satisfaction.

Qualifications:

• Ability to work efficiently in a fast-paced environment.
• Strong communication and interpersonal skills.
• Exceptional attention to detail.
• Self-motivated with the ability to work independently.
• Positive attitude and commitment to providing outstanding guest service.
• Must be able to lift up to 40 pounds, walk, climb stairs, bend and stoop
• Must be available to work 3:30 - 11:00 PM, and weekends

Join our team and help create unforgettable experiences for our guests by delivering exceptional service and hospitality every evening.

Our CULTURE:

The passion of our people is our greatest asset. LaPlaya Beach and Golf Resort is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. As we provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.

Unique Hotels attract Unique People. If you are passionate about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our LaPlaya Family.

LaPlaya Beach and Golf Resort is deeply committed to Diversity, Equity, and Inclusiveness:

LaPlaya Beach and Golf Resort encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort.

LaPlaya Beach and Golf Resort is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

The OFFER:

In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, complimentary meals, Resort discounts, On-Demand Pay - your pay before payday, flexible scheduling, company provided training and certifications, tuition reimbursement and much more.

Come and be a part of the excitement and spend every day in sunny paradise!