Housekeeping Supv

TPG Hotels and Resorts; Alpharetta (GA); On-site; USD 35,000 - 45,000; Part time

Benefits offered by this job

Health, dental and vision insurances

401(k) retirement plan with company match

Paid time off, vacation and holidays

Employee assistance program

Hotel discounts

Job summary

TPG Hotels and Resorts is seeking a Housekeeping Supervisor responsible for managing the housekeeping team, ensuring cleanliness, and maintaining guest satisfaction. You'll supervise daily operations, assist with staff training, and guarantee compliance with hygiene standards.

Ideal candidates should have a high school education, hospitality management background, and knowledge of housekeeping practices. Benefits include health insurance, retirement plans, and hotel discounts.

Qualifications

• High school education, experience in hospitality management or business preferred.
• Knowledge of housekeeping principles and practices.
• Ability to operate a computer and office equipment.

Responsibilities

• Supervise housekeeping staff and daily cleaning operations.
• Inspect guest rooms to ensure cleanliness and safety.
• Collaborate with other departments to coordinate services.

Skills

Housekeeping principles and practices

Staff management

Customer service

Safety protocols

Education

High school education

Schooling in hospitality management

Tools

Cleaning equipment

Office equipment

Job description

Job Overview

The Housekeeping Supervisor is responsible for daily supervision of the housekeeping staff, quality service, guest satisfaction and safety. Supervises daily cleaning operation and assists in administration of housekeeping services in safe and efficient compliance with policies and procedures and brand standards. The Housekeeping Supervisor ensures that guest rooms, public areas, and other spaces are clean, well-maintained, and meet the hotel's cleanliness and hygiene standards.

What You'll Be Doing

• Staff Management:
  • Assist in hiring, training, and supervising housekeeping staff, including room attendants, housekeepers, and janitors.
  • Give suggestions on work schedules and assign tasks to ensure adequate coverage and efficiency.
  • Conduct regular training sessions for housekeeping staff on cleaning techniques, safety protocols, and customer service.
  • Provide feedback to staff as needed on work performance.
  • Address any employee issues or conflicts that may arise.
• Quality Control:
  • Inspect guest rooms and common areas to ensure cleanliness and adherence to hotel standards.
  • Identify and address maintenance and repair needs within guest rooms and public spaces.
  • Monitor the use of cleaning supplies and equipment to maintain cost efficiency.
  • Handle guest complaints or concerns related to housekeeping services and resolve them promptly.
  • Enforce safety protocols and ensure that staff members use personal protective equipment (PPE) when necessary.
  • Comply with health and safety regulations and ensure that the hotel maintains cleanliness and hygiene standards to meet legal requirements.
• Communication:
  • Collaborate with other hotel departments, such as front desk and maintenance, to coordinate guest services and maintenance requests.
  • Communicate with the hotel management team to provide updates on housekeeping operations and address any issues or concerns.

What You Bring

• High school education, schooling in hospitality management, business or related experience preferred.
• Familiarity with hospitality industry practices highly preferred.
• Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
• Ability to operate a computer, phone and other office equipment.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits

• Health, dental and vision insurances
• Disability insurances
• Supplemental life insurances
• Flexible spending accounts401(k) retirement plan with company match
• Paid time off, vacation and holidays
• Employee assistance program
• Hotel discounts to any property in the TPG portfolio and more!

Benefits vary by location.

Part-time benefits also available!

EEO/Vet/Disabled