Housekeeping Supervisor: Training & Guest Satisfaction

Hyattplace Bakersfield; Bakersfield (CA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, life insurance

PTO

401k with company match

Job summary

Hyatt Place Bakersfield is seeking a Housekeeping Supervisor to assist the General Manager in supervising housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

The role involves scheduling room cleaning assignments, training staff, monitoring performance, inspecting rooms and public areas, addressing deficiencies, and responding to guest requests to ensure guest

Qualifications

• 1-2 housekeeping or janitorial experience required.
• 1-year supervisory experience preferred.
• Ability to stand and walk for 8 hours in a day.
• Ability to lift up to 50lbs.
• Must be able to follow verbal directions and complete assigned tasks on schedule.

Responsibilities

• Schedules room cleaning assignments to ensure proper coverage.
• Trains employees and ensures they have the tools and equipment needed to perform duties.
• Monitors job performance and makes recommendations for disciplinary action when needed.
• Inspects rooms/suites and public areas to ensure cleanliness and repairs meet standards.
• Advises employees of deficiencies and instructs on correct procedures.
• Responds to guest complaints and special requests to ensure satisfaction.
• Notifies management when par levels for supplies and equipment are insufficient.

Skills

Stand/walk 8 hours

Lift up to 50 lbs

Follow verbal directions

Job description

Hyatt Place Bakersfield is seeking a Housekeeping Supervisor to assist the General Manager in supervising housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

The role involves scheduling room cleaning assignments, training staff, monitoring performance, inspecting rooms and public areas, addressing deficiencies, and responding to guest requests to ensure guest