Housekeeping Supervisor - Thompson Denver

Thompson Hotels; Denver (CO); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health and welfare plans

401(k) plan

College Saving Plan

Employee Stock Purchase Plan

Paid vacation

Holidays and sick leave

Hyatt room discounts

Free colleague meals

Transit passes

Wellbeing and educational assistance

Job summary

Thompson Denver, part of the Hyatt collection, seeks a Housekeeping Supervisor to lead daily operations, ensure exceptional cleanliness and guest satisfaction, and support a luxury service culture.

Responsibilities include inspecting rooms, managing daily boards, scheduling, using Dimensions for workforce management, supervising MOD shifts, and coaching staff. Collaboration with other departments is essential. We offer a competitive hourly rate and comprehensive benefits.

Qualifications

• Minimum 1 year of hotel housekeeping experience required.
• Prior housekeeping supervisory experience preferred.
• Knowledge of housekeeping operations and room inspection standards.
• Strong communication, leadership, and organizational skills.

Responsibilities

• Inspect guest rooms and public areas for cleanliness and safety.
• Manage daily housekeeping boards and schedules to optimize coverage.
• Create and adjust staff schedules; oversee Dimensions workforce management.
• Oversee MOD shifts and housekeeping operations during peak periods.
• Support recruiting, training, coaching, and counseling of staff.
• Collaborate with other hotel departments to ensure seamless operations.
• Attend departmental and operational meetings and assist with payroll as needed.

Skills

Attention to detail

Leadership

Communication

Spanish language (nice to have)

Tools

Dimensions scheduling software

Job description

Organization - Thompson Denver

Summary

When you stay at the Thompson Denver, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Thompson Hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life. This is not your typical career opportunity. At Thompson Denver, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment. We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has enthusiasm for creating unique experiences in a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and can express that belief in an atmosphere of spontaneity and authenticity. At Thompson, we believe our guests select our hotel because of our caring and attentive colleagues who are focused on providing intuitive service and meaningful experiences tailored to each guest experience. We are a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Housekeeping Supervisor oversees the daily operations of the housekeeping department to ensure exceptional cleanliness, efficiency, and guest satisfaction. Responsibilities include inspecting guest rooms and public areas, managing daily housekeeping boards, creating schedules, utilizing Dimensions for workforce management, and overseeing housekeeping operations during MOD shifts. The role also supports recruiting, training, coaching, and counseling team members while resolving guest concerns in a professional manner.

Additional duties include attending departmental and operational meetings, completing administrative tasks, assisting with payroll as needed, and collaborating with other hotel departments to ensure seamless operations.

The budgeted rate for this position is $24.00

Benefits: We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. We don’t want to leave out our lifestyle benefits including paid vacation, holidays and sick leave, family bonding time, adoption assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, transit passes, wellbeing and educational assistance. Don’t forget, full-time and part-time colleagues are able to use accrued vacation time after 90 days of employment!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Minimum 1 year of hotel experience required
• Previous housekeeping experience in a hotel setting required
• Prior housekeeping supervisory experience preferred
• Knowledge of housekeeping operations and room inspection standards
• Experience with scheduling and workforce management systems (Dimensions preferred)
• Front Desk experience or knowledge of hotel front office operations is a plus
• Spanish-speaking ability is a plus
• Strong communication, leadership, organizational, and basic computer skills
• Ability to work a flexible schedule, including weekends and holidays as needed.