Luxury Housekeeping Supervisor – Lead Guest Experience

Thompson Hotels; Denver (CO); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health and welfare plans

401(k) plan

College Saving Plan

Employee Stock Purchase Plan

Paid vacation

Holidays and sick leave

Hyatt room discounts

Free colleague meals

Transit passes

Wellbeing and educational assistance

Job summary

Thompson Denver, part of the Hyatt collection, seeks a Housekeeping Supervisor to lead daily operations, ensure exceptional cleanliness and guest satisfaction, and support a luxury service culture.

Responsibilities include inspecting rooms, managing daily boards, scheduling, using Dimensions for workforce management, supervising MOD shifts, and coaching staff. Collaboration with other departments is essential. We offer a competitive hourly rate and comprehensive benefits.

Qualifications

• Minimum 1 year of hotel housekeeping experience required.
• Prior housekeeping supervisory experience preferred.
• Knowledge of housekeeping operations and room inspection standards.
• Strong communication, leadership, and organizational skills.

Responsibilities

• Inspect guest rooms and public areas for cleanliness and safety.
• Manage daily housekeeping boards and schedules to optimize coverage.
• Create and adjust staff schedules; oversee Dimensions workforce management.
• Oversee MOD shifts and housekeeping operations during peak periods.
• Support recruiting, training, coaching, and counseling of staff.
• Collaborate with other hotel departments to ensure seamless operations.
• Attend departmental and operational meetings and assist with payroll as needed.

Skills

Attention to detail

Leadership

Communication

Spanish language (nice to have)

Tools

Dimensions scheduling software

Job description

Thompson Denver, part of the Hyatt collection, seeks a Housekeeping Supervisor to lead daily operations, ensure exceptional cleanliness and guest satisfaction, and support a luxury service culture.

Responsibilities include inspecting rooms, managing daily boards, scheduling, using Dimensions for workforce management, supervising MOD shifts, and coaching staff. Collaboration with other departments is essential. We offer a competitive hourly rate and comprehensive benefits.