Housekeeping Supervisor, Residences

Naples Beach Club, A Four Seasons Resort; Naples (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision benefits

401(k) with employer matching

Time-off plans

Complimentary hotel stays

Tuition reimbursement

Job summary

Naples Beach Club, A Four Seasons Resort is seeking a Housekeeping Supervisor to oversee the cleanliness of public areas and ensure they exceed guest expectations. Responsibilities include supervising the housekeeping team, monitoring cleanliness, and coordinating with maintenance departments.

The ideal candidate will have strong leadership and organizational skills, and ability to interact with guests professionally. A high school diploma or equivalent is required, along with US work authorization.

Qualifications

• Previous experience in a similar role is preferred but not required.
• Ability to read, write, and speak English.

Responsibilities

• Supervise cleanliness of all public areas.
• Monitor and inspect cleanliness regularly.
• Coordinate maintenance needs with Engineering department.
• Inspect restrooms and ensure they are stocked.
• Respond to guest requests professionally.

Skills

Leadership

Organizational skills

Communication

Education

High school diploma or equivalent

Job description

Company Overview

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

Location

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. The resort includes residents‑only facilities, a luxury spa, a well‑being and fitness center, fine dining, a tennis center, an 18‑hole golf course, bowling, a movie theater, and an exclusive private club.

Position Overview

Houekeeping Supervisor

Oversees the cleanliness and maintenance of all public areas, ensuring they are neat, well‑supplied, and exceed guest expectations.

Responsibilities

• Supervise and ensure that all public areas—including food and beverage outlets, banquet spaces, restrooms, lobbies, and hallways—are kept clean, neat, and presentable.
• Monitor and inspect the cleanliness and maintenance of all public areas regularly, addressing any issues promptly.
• Coordinate with the Engineering department for maintenance needs and communicate concerns to Housekeeping management.
• Periodically inspect lobby restrooms, employee locker rooms, and other public spaces, ensuring all surfaces are cleaned, stocked with necessary supplies, and trash is removed.
• Respond to guest requests and inquiries while in the public areas, providing assistance and direction when needed.
• Lead and motivate the team, fostering a collaborative and supportive work environment.
• Assist in the supervision of the housekeeping team during high‑volume periods or in the absence of a supervisor.
• Work with Housekeeping management on inventory and stock takes of guest supplies, cleaning supplies, and chemicals required for public area and back‑of‑house cleaning.

Qualifications

• High school diploma or equivalent experience required.
• Prior experience in a similar role preferred but not required.
• Strong leadership and organizational skills with the ability to effectively manage a team.
• Ability to read, write, and speak English.
• Excellent communication skills and the ability to interact with guests and team members professionally.

Benefits

• Competitive salary.
• Market‑leading benefits package that includes medical, dental, vision, and 401(k) with employer matching, all starting after 30 days.
• Time‑off plans starting on the day of hire.
• Opportunity to be part of a cohesive team in an inclusive work environment.
• Complimentary and discounted hotel stays around the world.
• Well‑being and mental health initiatives.
• Embracement and promotion of diversity in the workplace.
• Complimentary employee meals and beverages.
• Tuition reimbursement.

Visa Requirements

US work authorization is required.

EEO Statement

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC is The Law Information poster, please visit https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf