Housekeeping Floor Supervisor

Naples Beach Club, A Four Seasons Resort; Naples (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Time off

Complimentary meals

Employee discounts

Job summary

Naples Beach Club, a Four Seasons Resort, is seeking a Housekeeping Floor Supervisor to lead a section of the housekeeping team, ensuring guest rooms and public areas meet Four Seasons standards.

The role requires strong English, prior housekeeping experience, and the ability to schedule, train, and supervise staff. You will contribute to delivering exceptional guest experiences within a luxury coastal resort and benefit from a comprehensive package.

Qualifications

• Ability to read, write, and speak English.
• Previous housekeeping experience preferred.

Responsibilities

• Inspects Room Attendants/House Attendants, trains and coaches the team.
• Schedules daily work, tracks status, and ensures rooms meet standards.
• Monitors supplies and cleanliness of corridors, stairs, elevators, and linen closets.
• Follows Four Seasons' Work Rules and Standards of Conduct.
• Works harmoniously with coworkers and supervisors.

Skills

English proficiency

Housekeeping experience

Job description

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the Role

The Housekeeping Floor Supervisor directs a section of the Housekeeping team to assure that guest rooms and public areas are cleaned to our exact Four Seasons standards.

Essential Functions

What You Will Do

• Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Trains and coaches the team.
• Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.
• Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co-workers and supervisors.

Non-essential Functions

• Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Attendant.

What You Bring

• Ability to read, write, and speak English
• Previous Housekeeping experience preferred

What We Offer

• Lucrative salary!
• Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
• Time off plans starting on the day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel stays around the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Learn More About Working at Four Seasons

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Equal Opportunity Employer

Four Seasons is an Equal Opportunity, Affiant Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Visa Requirements

US work authorization is required.