Assistant Director of Housekeeping

Four Seasons; Miami Beach (FL); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Competitive salary & benefits

Training & development

Complimentary accommodation at FourSe​

Complimentary dry cleaning

Complimentary employee meals

Complimentary parking

Job summary

Four Seasons Hotel at The Surf Club in Surfside near Miami Beach seeks an Assistant Director of Housekeeping to uphold pristine guest accommodations and service standards. You will lead a team of Room Attendants and House Attendants across front and back of house to ensure flawless cleanliness.

The role requires proven rooms management experience, strong leadership of a diverse team, and exceptional organization with attention to detail and communication.

Qualifications

• Previous rooms management experience.
• Strong leadership and ability to manage a diverse team.
• Excellent organization, attention to detail and communication.

Responsibilities

• Manages a team of Room Attendants and House Attendants overseeing cleaning and upkeep of a specific area of the hotel.
• Interviews, trains and schedules staff.
• Conducts performance evaluations and disciplines staff when needed.
• Schedules work to be done daily, collects room and floor status sheets for assigned work areas.
• Monitors cleanliness and ensures standards are met across guest corridors, stairwells, elevators and linen closets.

Skills

Rooms management

Team leadership

Organizational skills

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About The Role

The Assistant Director of Housekeeping ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times.

What You Will Do

• Manages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Interviews, trains and schedules the staff.
• Conducts Performance Evaluations and disciplines staff when needed.
• Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room and coaches the employee on how to correct the deficiency.
• Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.
• Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.

What You Bring

• Previous rooms management experience
• Strong leadership skills in managing a diverse team
• Organization skills, attention to detail and effective communication

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Complimentary Parking

Schedule & Hours

• Full Time

Candidates must have valid work authorization for the U.S.

Four Seasons is an Equal Opportunity, Affimative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf