Housekeeping Supervisor - Lead, Train and Delight Guests

IHG; Virginia (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

IHG is seeking a Housekeeping Supervisor to assist in supervising the housekeeping and laundry operation, ensuring quality standards and optimal service for hotel guests. The role supports scheduling, training, inspection, and coordination with Front Office and Maintenance.

The candidate should have a High School Diploma or equivalent and at least 1 year of housekeeping experience with supervisory training. English fluency is required, with potential shift work including nights and weekends.

Qualifications

• High School Diploma or equivalent.
• 1 year housekeeping experience including some supervisory training/experience.
• Must speak fluent English.

Responsibilities

• Assist with scheduling and room cleaning assignments to ensure proper coverage.
• Assist with training of employees and ensure they have tools and equipment to do their job; monitor performance and recommend HR actions.
• Inspect suites and public areas to ensure cleanliness and repair; retrain as needed.

Skills

Fluent English

Supervisory experience

Customer service

Education

High School Diploma or equivalent

Job description

IHG is seeking a Housekeeping Supervisor to assist in supervising the housekeeping and laundry operation, ensuring quality standards and optimal service for hotel guests. The role supports scheduling, training, inspection, and coordination with Front Office and Maintenance.

The candidate should have a High School Diploma or equivalent and at least 1 year of housekeeping experience with supervisory training. English fluency is required, with potential shift work including nights and weekends.