Housekeeping Supervisor: Lead Teams, Elevate Guests

Plazahotelelpaso; San Mateo (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off

401k Match

Travel Discounts

Commuter Benefits

Wellness Program

Development Opportunities

Referral Bonus

Job summary

Plazahotelelpaso is seeking a Housekeeping Supervisor to oversee housekeeping staff, ensuring brand standards and guest service quality across operations. The role emphasizes training, scheduling, and maintaining sustainability and safety practices.

The position requires prior housekeeping and supervisory experience, with opportunities for growth through executive-level exposure within the HHM framework. It includes full-time hours and benefits aligned with industry standards.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Responsibilities

• Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees).
• Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
• Issue cleaning supplies and equipment to associates.
• On occasion, clean rooms or assist staff with cleaning rooms.
• Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors.
• Supervise laundry employees, if applicable.
• Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.

Skills

High School diploma

Housekeeping experience

Supervisory experience

Education

High School diploma

Job description

Plazahotelelpaso is seeking a Housekeeping Supervisor to oversee housekeeping staff, ensuring brand standards and guest service quality across operations. The role emphasizes training, scheduling, and maintaining sustainability and safety practices.

The position requires prior housekeeping and supervisory experience, with opportunities for growth through executive-level exposure within the HHM framework. It includes full-time hours and benefits aligned with industry standards.