Housekeeping Manager: Lead Operations & Guest Satisfaction

Plazahotelelpaso; Bloomington (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Plazahotelelpaso in Bloomington, IN is seeking a Housekeeping Manager to lead and motivate the housekeeping team, ensuring guest rooms and public areas meet brand standards. You will recruit, train, schedule, coach staff; monitor performance; control inventory; enforce safety and sustainability guidelines; and work on guest satisfaction scores.

The role offers a clear growth path: Executive Housekeeper, Operations Manager, and eventually Assistant General Manager, with responsibilities expanding

Qualifications

• High School diploma or equivalent preferred.
• One year previous housekeeping supervisor experience required.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform to brand standards.
• Observe staff performance to ensure efficient operations and policy adherence.
• Inspect rooms, public areas and grounds for cleanliness and safety.
• Prepare schedules based on occupancy and assign duties.
• Be aware of service scores and drive improvement.
• Follow safety and key control procedures and report incidents.

Skills

Supervisory experience

Education

High School diploma or equivalent

Job description

Plazahotelelpaso in Bloomington, IN is seeking a Housekeeping Manager to lead and motivate the housekeeping team, ensuring guest rooms and public areas meet brand standards. You will recruit, train, schedule, coach staff; monitor performance; control inventory; enforce safety and sustainability guidelines; and work on guest satisfaction scores.

The role offers a clear growth path: Executive Housekeeper, Operations Manager, and eventually Assistant General Manager, with responsibilities expanding