Public Areas Housekeeper – Guest Experience Leader

Plazahotelelpaso; Washington (District of Columbia); On-site; USD 28,000 - 36,000; Full time

Job summary

Plazahotelelpaso is seeking a House Person to clean and maintain public hotel areas to brand and sustainability standards in Washington, DC. You will greet guests, inspect areas, handle trash disposal, and support linen transport and delivery.

The role supports the housekeeping team, responds to guest inquiries, and may cover room attendant duties during peak periods while contributing to guest satisfaction and EarthView sustainability practices.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Guest service

Cleaning

Safety awareness

Teamwork

Education

High school diploma

Job description

Plazahotelelpaso is seeking a House Person to clean and maintain public hotel areas to brand and sustainability standards in Washington, DC. You will greet guests, inspect areas, handle trash disposal, and support linen transport and delivery.

The role supports the housekeeping team, responds to guest inquiries, and may cover room attendant duties during peak periods while contributing to guest satisfaction and EarthView sustainability practices.