Housekeeping Supervisor - Lead Team, Train & Guest Service

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid leave

401K plan

Pension

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Jacksonville, FL seeks a working Supervisor of the Housekeeping Department to oversee attendants and leads, ensuring Navy Lodge standards across guest rooms and public spaces. The role involves scheduling, payroll, and maintaining quality and safety across all areas.

You will train staff, monitor productivity, and develop performance standards while ensuring exceptional guest service and adherence to Navy Lodge procedures.

Qualifications

• Experience supervising housekeeping staff and leading teams to meet service standards.
• Strong guest service orientation and ability to handle guest concerns professionally.
• Ability to manage schedules, payroll information, and daily operations to ensure efficiency.

Responsibilities

• Supervise Housekeeping Attendants and Leads; ensure Navy Lodge standards are met.
• Coordinate cleaning of guest rooms and public spaces; supervise breakfast staff as needed.
• Communicate with staff and management on operations, guest issues, and scheduling.

Skills

Staff supervision

Guest service

Scheduling & planning

Education

High School Diploma or equivalent

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Jacksonville, FL seeks a working Supervisor of the Housekeeping Department to oversee attendants and leads, ensuring Navy Lodge standards across guest rooms and public spaces. The role involves scheduling, payroll, and maintaining quality and safety across all areas.

You will train staff, monitor productivity, and develop performance standards while ensuring exceptional guest service and adherence to Navy Lodge procedures.