Housekeeping Lead — Guest Rooms & Team Training

Navy Exchange Service Command; Virginia Beach (VA); In loco; USD 23.000 - 33.000; Tempo pieno

Descrizione del lavoro

Navy Exchange Service Command (NHG Little Creek) seeks a Housekeeping Lead to guide and inspect a team delivering guest rooms, public spaces, laundry, and breakfast services, ensuring NHG standards are met.

Responsibilities include training new associates, coordinating schedules, maintaining inventory, handling guest concerns tactfully, and conducting daily inspections while safeguarding guest privacy and safety.

Competenze

• No experience required; High School graduate or equivalent preferred.
• 6 months housekeeping experience and leadership/training experience preferred.

Mansioni

• Lead and inspect housekeeping team to meet program standards.
• Train new associates and communicate policy changes.
• Ensure schedules followed and report status to supervisor.
• Maintain guest rooms, public spaces, laundry, and storage areas.
• Maintain cleanliness and safety; ensure privacy and security of guests.
• Order and manage supplies; monitor inventory and equipment.
• Perform monthly/quarterly inventory of supplies as required.
• Handle guest and staff complaints diplomatically; escalate when needed.
• Operate cleaning equipment as part of duties.

Descrizione del lavoro

Navy Exchange Service Command (NHG Little Creek) seeks a Housekeeping Lead to guide and inspect a team delivering guest rooms, public spaces, laundry, and breakfast services, ensuring NHG standards are met.

Responsibilities include training new associates, coordinating schedules, maintaining inventory, handling guest concerns tactfully, and conducting daily inspections while safeguarding guest privacy and safety.