Housekeeping Supervisor: Lead Rooms & Service Excellence

Shoshone Bannock Tribes; Fort Hall (ID); On-site; USD 25,000 - 34,000; Full time

Job summary

Shoshone-Bannock Casino Hotel in Fort Hall, ID is seeking a Housekeeping Supervisor. The role oversees daily housekeeping operations, coordinates with front office and facilities, and leads staff to deliver high-quality guest services in line with strategic goals.

The position requires supervising experience, ability to manage a budget, and adherence to policies and safety standards within a casino-hotel environment.

Qualifications

• One (1) year of housekeeping or related experience preferred.
• One (1) year of supervisory experience in a housekeeping or related environment preferred.
• Valid driver’s license is required when driving vehicles for work-related purposes.
• Must be able to pass a background screening/investigation.

Responsibilities

• Oversees daily activities of the Housekeeping department and staff.
• Coordinates with front office and facilities to maintain room status and maintenance needs.
• Assists management in implementing strategic plans and communicating goals.
• Manage staffing within budget and monitor departmental expenses.
• Ensure compliance with policies, procedures, and gaming regulations.

Skills

Leadership

Staff training

Communication

Problem solving

Emergency response

Tools

Word processing software

Spreadsheets

Database software

Job description

Shoshone-Bannock Casino Hotel in Fort Hall, ID is seeking a Housekeeping Supervisor. The role oversees daily housekeeping operations, coordinates with front office and facilities, and leads staff to deliver high-quality guest services in line with strategic goals.

The position requires supervising experience, ability to manage a budget, and adherence to policies and safety standards within a casino-hotel environment.