Housekeeping Supervisor — Lead Rooms & Guest Experience

Raleigh Durham Embassy Suites - Atrium Hospitality; Cary (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Career Growth & Learning

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

Perks That Fit Your Life

DailyPay

Tuition reimbursement

Discount programs

Volunteer programs

Job summary

Raleigh Durham Embassy Suites in Cary, NC is seeking a Housekeeping Supervisor to lead and coordinate daily housekeeping operations, ensuring guest-ready rooms and spaces. This role requires hands-on supervision, scheduling oversight, and collaboration with other departments to maintain high cleanliness and service standards.

Ideal candidates have 6+ months of housekeeping experience, a high school diploma or equivalent, basic computer skills, and the flexibility to work varying shifts including

Qualifications

• 6+ months of housekeeping or related experience.
• High school diploma or equivalent.
• Basic computer skills; for schedules and orders.
• Physical ability to lift 50 lbs, stand, walk, bend, and squat.
• Flexible availability including days, nights, weekends, holidays.

Responsibilities

• Supervise housekeeping associates and daily operations—making sure rooms shine and schedules run smoothly.
• Coordinate with other departments to ensure rooms are guest-ready without delays.
• Inspect rooms and public spaces to verify cleanliness, quality, and room status.
• Coach, support, and recognize team members to keep morale high and standards higher.
• Assist with schedules, supply forecasting, lost & found, and opening/closing duties.

Skills

Housekeeping experience

Team supervision

Communication

Physical stamina

Flexible hours

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Raleigh Durham Embassy Suites in Cary, NC is seeking a Housekeeping Supervisor to lead and coordinate daily housekeeping operations, ensuring guest-ready rooms and spaces. This role requires hands-on supervision, scheduling oversight, and collaboration with other departments to maintain high cleanliness and service standards.

Ideal candidates have 6+ months of housekeeping experience, a high school diploma or equivalent, basic computer skills, and the flexibility to work varying shifts including