Lead Hotel Housekeeping Supervisor Full Benefits

The Umstead Hotel & Spa; Cary (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k

401k matching

Dental insurance

Employee assistance

Employee discount

FSA

Health insurance

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Job summary

The Umstead Hotel & Spa in Cary, NC is seeking a Housekeeping Supervisor to lead a team and uphold our luxury standards. You will inspect guest rooms, meeting spaces, and public areas for cleanliness and function, and coordinate status with Front Desk and housekeeping staff.

Responsibilities include supervising Room Attendants, reporting maintenance issues, and preparing daily occupancy reports while ensuring guest satisfaction and orderly operations during the AM/Day shift.

Qualifications

• High school diploma or equivalent preferred.
• Experience supervising housekeeping staff preferred.
• Strong communication and guest service skills.

Responsibilities

• Inspect guest rooms, meeting spaces, hallways and public areas for cleanliness and condition.
• Evaluate Room Attendants and take coaching actions to ensure quality.
• Coordinate room status and guest requests with Front Desk and Housekeeping Office.

Skills

Supervisory experience

Guest service

Communication

Education

High school or equivalent (Preferred)

Tools

HotSOS

Job description

The Umstead Hotel & Spa in Cary, NC is seeking a Housekeeping Supervisor to lead a team and uphold our luxury standards. You will inspect guest rooms, meeting spaces, and public areas for cleanliness and function, and coordinate status with Front Desk and housekeeping staff.

Responsibilities include supervising Room Attendants, reporting maintenance issues, and preparing daily occupancy reports while ensuring guest satisfaction and orderly operations during the AM/Day shift.