Housekeeping Supervisor - Lead & Mentor Team

SpringHill Suites by Marriott; Pleasant Valley Township (IA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health and Dental Insurance

401K

Travel Discounts

Job summary

SpringHill Suites by Marriott in Pleasant Valley Township, Iowa, is looking for a Housekeeping Supervisor to manage daily staffing needs, oversee training, and ensure guest satisfaction. The ideal candidate will have at least 1 year of supervisory experience in housekeeping.

The role includes inspecting rooms for cleanliness, handling guest complaints, and mentoring staff. The position offers health and dental insurance, 401K, and travel discounts.

Qualifications

• 1+ years supervising a department of seven or more employees.
• Prior housekeeping and laundry experience.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Manage day-to-day staffing requirements and assign work for employees.
• Provide mentoring and coaching to improve employee performance.
• Oversee staff training on safety and security procedures.
• Respond to guest complaints and special requests to ensure satisfaction.
• Inspect guest rooms and areas to maintain cleanliness standards.

Skills

Staff management

Conflict resolution

Housekeeping standards

Job description

SpringHill Suites by Marriott in Pleasant Valley Township, Iowa, is looking for a Housekeeping Supervisor to manage daily staffing needs, oversee training, and ensure guest satisfaction. The ideal candidate will have at least 1 year of supervisory experience in housekeeping.

The role includes inspecting rooms for cleanliness, handling guest complaints, and mentoring staff. The position offers health and dental insurance, 401K, and travel discounts.