Hotel Housekeeping Supervisor - Full Time, First Shift

Home 2 Suites Bettendorf; Pleasant Valley Township (IA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health and Dental Insurance

401K

Travel Discounts

Growth and learning opportunities

Job summary

A hotel chain in Pleasant Valley Township is seeking an experienced Housekeeping Supervisor to manage staffing and ensure housekeeping standards. Key responsibilities include overseeing staff, providing mentorship, and maintaining guest satisfaction through inspections. Candidates should have at least one year of supervisory experience in a housekeeping environment and be able to work a flexible schedule including weekends. Benefits include health insurance, 401K, and travel discounts.

Qualifications

• 1+ years supervising a department of seven or more employees.
• Prior housekeeping and laundry experience.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Manage day-to-day staffing requirements and assign work for employees.
• Provide mentoring and coaching to improve employee performance.
• Inspect guest rooms and public areas to maintain housekeeping standards.

Skills

Supervising staff

Conflict management

Housekeeping standards

Customer service

Job description

The Home2 Suites by Hilton, in Bettendorf, IA, is currently seeking an experienced Housekeeping Supervisor.

Earn up to a $300 monthly bonus!

Essential Duties and Responsibilities

• Manage day-to-day staffing requirements, plan, and assign work for employees.
• Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
• Oversees that staff is trained and observing all safety and security procedures.
• Assists manager in preventative maintenance programs for guest rooms and public areas.
• Responds to guest complaints, special requests and takes action to ensure guest satisfaction.
• Inspects guest rooms/suites, linen rooms, and public areas to assure that the property's standards of housekeeping and cleanliness are maintained by employees to meet guest satisfaction.
• Other duties as assigned.

Qualifications and Requirements

• 1+ years supervising a department of seven or more employees.
• Prior housekeeping and laundry experience.
• Ability to work a flexible schedule including weekends and holidays.

Benefits to Working Here

• Health and Dental Insurance, 401K, and Voluntary Life Insurance
• Travel Discounts
• Growth and learning opportunities to keep you challenged in your career

EOE/AA/Disabled/Veteran