Housekeeping Supervisor — Lead & Elevate Guest Comfort

Pulse Hospitality; Kennesaw (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Pulse Hospitality is seeking a hands-on Housekeeping Supervisor to lead the housekeeping team and ensure every room and shared space is clean, comfortable, and ready for guests. The role is full-time and focused on maintaining quality, guest satisfaction, and high standards in a fast-paced hotel environment.

As a supervisor, you will coach staff, oversee daily activities, monitor inventory, and ensure safety and brand guidelines are followed to deliver consistent guest experiences.

Qualifications

• Previous housekeeping leadership experience preferred (supervisor, lead, or team coordination)
• Strong eye for cleanliness, organization, and process
• Comfort working in a fast-paced environment while staying calm and consistent
• Clear communication and the ability to motivate and support a team
• Reliable attendance and a strong commitment to guest satisfaction

Responsibilities

• Supervise daily housekeeping activities to maintain high cleanliness standards across guest rooms and common areas
• Assign tasks, support team members on shifts, and ensure coverage is on track for arrivals and departures
• Inspect rooms and completed work for quality, completeness, and attention to detail
• Coach and support housekeeping staff to maintain efficient workflows and safe, professional practices
• Monitor inventory of linens, supplies, and amenities, and communicate replenishment needs
• Handle guest and team concerns promptly and escalation issues as needed to protect the guest experience
• Ensure compliance with hotel cleaning procedures, safety guidelines, and brand standards

Job description

Pulse Hospitality is seeking a hands-on Housekeeping Supervisor to lead the housekeeping team and ensure every room and shared space is clean, comfortable, and ready for guests. The role is full-time and focused on maintaining quality, guest satisfaction, and high standards in a fast-paced hotel environment.

As a supervisor, you will coach staff, oversee daily activities, monitor inventory, and ensure safety and brand guidelines are followed to deliver consistent guest experiences.