Housekeeping Supervisor: Lead Cleanliness & Guest Service

Tapestry Conshohocken; Winston-Salem (NC); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Life insurance & disability

401(k) with company match

Tuition assistance

Discounted room rates

Training & career development

Job summary

Concord Hospitality is seeking a Housekeeping Supervisor in Winston-Salem, NC to lead housekeeping, laundry, and related staff ensuring top cleanliness and service in Concord-managed hotels.

The role requires strong leadership, attention to detail, and excellent communication with guests and team; you will train staff, inspect rooms, resolve issues, and uphold safety standards while maintaining records.

Qualifications

• Experience in a leadership role in hotels or multi-unit housing as Supervisor.
• Strong attention to detail and commitment to quality.
• Excellent communication and guest service skills.
• Ability to motivate and lead a team to success.
• Professional and courteous in interactions with guests and colleagues.

Responsibilities

• Supervise housekeeping, laundry, and staff to ensure high cleanliness standards.
• Inspect guest rooms and public areas for quality and safety.
• Provide training and guidance to team members.
• Communicate with guests, managers, and colleagues professionally.
• Respond promptly to guest requests and resolve issues with courtesy and efficiency.
• Maintain records and ensure compliance with safety procedures.
• Lead by example with integrity and hospitality.

Skills

Leadership

Communication

Team motivation

Hospitality standards

Job description

Concord Hospitality is seeking a Housekeeping Supervisor in Winston-Salem, NC to lead housekeeping, laundry, and related staff ensuring top cleanliness and service in Concord-managed hotels.

The role requires strong leadership, attention to detail, and excellent communication with guests and team; you will train staff, inspect rooms, resolve issues, and uphold safety standards while maintaining records.