Housekeeping Supervisor & Inspector – Elevate Guest Comfort

Renaissance Orlando Resort & Spa; Lake Buena Vista (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Dental & Vision Coverage

24/7 Teledoc

Job summary

Renaissance Orlando Resort & Spa is seeking a Housekeeping Supervisor/Inspector to uphold the highest cleanliness standards and guest satisfaction. You will lead a team, perform inspections, and coordinate with other departments to deliver exceptional service in a vibrant resort environment near Disney.

Ideal candidates bring at least 6 months of housekeeping or cleaning experience, supervisory capabilities, and fluency in English; Spanish language skills are a plus.

Qualifications

• 6 months experience in housekeeping or cleaning.
• Proven supervisory, inspector or leadership experience.
• Fluent in English; bilingual Spanish a plus.
• Able to manage multiple tasks and priorities.
• Proficient with housekeeping software and systems.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Supervise housekeeping activities, including room cleaning, public area maintenance, and laundry operations.
• Train, motivate, and mentor the housekeeping team to deliver exceptional service.
• Conduct inspections to ensure adherence to cleanliness and quality standards.
• Collaborate with other departments to meet guest expectations and address any issues.
• Maintain inventory of cleaning supplies and equipment.
• Assist in scheduling and coordinating staff shifts.
• Handle guest inquiries and resolve complaints promptly and professionally.
• Uphold safety and sanitation standards, ensuring a healthy work environment.

Skills

Supervisory experience

English proficiency

Attention to detail

Multitasking

Housekeeping software

Interpersonal skills

Bilingual Spanish

Flexibility

Job description

Renaissance Orlando Resort & Spa is seeking a Housekeeping Supervisor/Inspector to uphold the highest cleanliness standards and guest satisfaction. You will lead a team, perform inspections, and coordinate with other departments to deliver exceptional service in a vibrant resort environment near Disney.

Ideal candidates bring at least 6 months of housekeeping or cleaning experience, supervisory capabilities, and fluency in English; Spanish language skills are a plus.