Executive Housekeeping Lead - Guest Experience

Renaissance Orlando Resort and Spa; Lake Buena Vista (FL); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereav.

401K Match

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Zusammenfassung

Renaissance Orlando Resort and Spa in Lake Buena Vista, FL seeks a dynamic Housekeeping Manager to oversee daily operations, ensuring pristine guest rooms and public areas while upholding brand standards in a high-energy resort environment.

You will coach housekeeping staff, coordinate with other departments, and implement trainings that drive service excellence. Marriott experience preferred; fluent English required, Spanish helpful.

Qualifikationen

• Ability to communicate effectively with the public and other Team Members.
• 2 years prior housekeeping experience - Marriott experience preferred.
• Read, write and speak English fluently.
• The ability to communicate in Spanish is preferred.
• Knowledge of scheduling, and productivity.
• High school math level required.

Aufgaben

• Communicating with housekeeping staff on rooms to be cleaned and special requests
• Inspecting Guestrooms and public areas
• Communicate with appropriate departments on statuses
• Follow up on guest complaints/requests
• Assist in training, coaching and development of team members

Kenntnisse

Communication

Housekeeping experience

English fluency

Spanish preferred

Scheduling knowledge

Math level

Jobbeschreibung

Renaissance Orlando Resort and Spa in Lake Buena Vista, FL seeks a dynamic Housekeeping Manager to oversee daily operations, ensuring pristine guest rooms and public areas while upholding brand standards in a high-energy resort environment.

You will coach housekeeping staff, coordinate with other departments, and implement trainings that drive service excellence. Marriott experience preferred; fluent English required, Spanish helpful.