Housekeeping Supervisor- Hilton Americas Houston

Hilton Americas-Houston; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Supervisor to join their dynamic team in downtown Houston. This role is essential in maintaining the highest standards of cleanliness and guest satisfaction. You will lead a team, ensuring that every guest experience is exceptional while also handling inspections and training. With a focus on teamwork and integrity, this position offers a chance to thrive in a supportive environment that values personal and professional growth. If you are passionate about hospitality and have a keen eye for detail, this is the perfect opportunity for you.

Benefits

Health insurance

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Go Hilton travel discount program

Best-in-Class Paid Time Off (PTO)

Supportive parental leave

Employee stock purchase program (ESPP)

Debt-free education access

Qualifications

• Experience in housekeeping or hospitality management preferred.
• Strong leadership skills to manage and train staff.

Responsibilities

• Inspect guest rooms and public areas for cleanliness.
• Train and assist Room Attendants as needed.
• Respond to guest requests promptly and efficiently.

Skills

Guest Service

Team Leadership

Attention to Detail

Time Management

Education

High School Diploma

Hospitality Management Degree

Job description

Join to apply for the Housekeeping Supervisor- Hilton Americas Houston role at Hilton Americas-Houston

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The Hilton Americas-Houston is seeking to hire a Housekeeping Supervisor to join their Team!

Located in the heart of downtown Houston, this beautiful 1,207 room hotel is connected to the George R. Brown Convention Center via skywalk and adjacent to both Discovery Green Park and Toyota Center — home of the NBA's Houston Rockets.

The ideal candidate will be responsible for inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Shift: Able to work a flexible schedule that includes mornings, weekends and Holidays.

Pay: $17.00 per hour

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
  
  
  

What will I be doing?

As a Housekeeping Supervisor, you would be responsible inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system (as needed)
• Complete work orders, as needed
• Perform Room Attendant and/or Houseperson duties, as needed
• Assist in training Room Attendants, as needed
• Respond to special guest requests in a timely, friendly and efficient manner
  
  

Note: The description of responsibilities was duplicated in the original text; it has been consolidated for clarity.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Houston Convention Center

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Housekeeping and Laundry

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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Note: The original content contained some repetitive sections and extraneous details that have been cleaned up for clarity and focus on the core job responsibilities and requirements.