Housekeeping Supervisor — Guest Experience Leader

Sundial Beach Resort & Spa; Sanibel (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

PTO

Medical

Dental

Vision

Life insurance

Tuition Reimbursement

401k with company match

Dining discounts

Travel discounts

Paid tolls

Job summary

The Sundial Beach Resort & Spa on Sanibel Island is seeking a dedicated Housekeeping Supervisor to support the Housekeeping Manager in directing the department toward top cleanliness and guest satisfaction. Flexibility to work weekends and holidays is required, with a focus on exceptional guest service.

Responsibilities include training staff, maintaining cleanliness across all areas, and coordinating with Engineering on work orders while enforcing resort policies and standards.

Qualifications

• Excellent customer service skills.
• Experience in training associates in a hospitality setting.
• Knowledge of housekeeping policies and standards.

Responsibilities

• Assist the Housekeeping Manager in training of all associates in the department.
• Ensure all areas of the property meet Resort standards of cleanliness and presentation.
• Assist in maintaining a progressive cleaning program for guest units and areas.
• Assist in generating work orders for Engineering and inspecting units for quality.
• Ensure proper uniforms are worn and uphold hospitality service levels.
• Monitor customer service ratings and maintain standards.
• Apply resort policies and coaching techniques in employee development.
• Carry out additional duties as assigned by Management.

Skills

Customer service

Leadership

Training

Coaching

Policy knowledge

Job description

The Sundial Beach Resort & Spa on Sanibel Island is seeking a dedicated Housekeeping Supervisor to support the Housekeeping Manager in directing the department toward top cleanliness and guest satisfaction. Flexibility to work weekends and holidays is required, with a focus on exceptional guest service.

Responsibilities include training staff, maintaining cleanliness across all areas, and coordinating with Engineering on work orders while enforcing resort policies and standards.