Housekeeping Supervisor

Sundial Beach Resort & Spa; Sanibel (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

PTO

Medical

Dental

Vision

Life insurance

Tuition Reimbursement

401k with company match

Dining discounts

Travel discounts

Paid tolls

Job summary

The Sundial Beach Resort & Spa on Sanibel Island is seeking a dedicated Housekeeping Supervisor to support the Housekeeping Manager in directing the department toward top cleanliness and guest satisfaction. Flexibility to work weekends and holidays is required, with a focus on exceptional guest service.

Responsibilities include training staff, maintaining cleanliness across all areas, and coordinating with Engineering on work orders while enforcing resort policies and standards.

Qualifications

• Excellent customer service skills.
• Experience in training associates in a hospitality setting.
• Knowledge of housekeeping policies and standards.

Responsibilities

• Assist the Housekeeping Manager in training of all associates in the department.
• Ensure all areas of the property meet Resort standards of cleanliness and presentation.
• Assist in maintaining a progressive cleaning program for guest units and areas.
• Assist in generating work orders for Engineering and inspecting units for quality.
• Ensure proper uniforms are worn and uphold hospitality service levels.
• Monitor customer service ratings and maintain standards.
• Apply resort policies and coaching techniques in employee development.
• Carry out additional duties as assigned by Management.

Skills

Customer service

Leadership

Training

Coaching

Policy knowledge

Job description

The Sundial Beach Resort and Spalocated on Sanibel Island is currently seeking a dedicatedHousekeeping Supervisor.

Job Summary:

The Housekeeping Supervisor must assist the Housekeeping Manager in directing, supervising and maximizing the efforts of the entire Housekeeping Department to ensure compliance with all standards of customer satisfaction, cleanliness, productivity and efficiency set by the Resort. Candidates must have flexible availability to include weekends and holidays, excellent customer service skills and the desire to provide an exceptional experience for our guests.

Primary Responsibilities:

• Assist the Housekeeping Manager in training of all associates in the department.
• Ensure all areas of the property are clean according to Resort standards. This must include, but not limited to, guest rooms, public spaces, outdoor areas, offices, etc.
• Assist the Manager in a continuous and progressive general clean program for all guest units and areas of the property.
• Assist the Manager in maintaining a comprehensive program to generate work orders for the Engineering Department.
• Inspect units to ensure all standards of cleanliness and maintenance are satisfactory on a regular basis
• Ensure department employees were proper designated uniforms at all times.
• Promote aggressive hospitality service among all members of the department.
• Assist in monitoring customer service ratings and direct efforts to maintain proper standards
• Have complete knowledge of all policies, standards and procedures of the department.
• Apply all coaching and counseling techniques in accordance with Resort progressive disciplinary policy.
• Clean units as required by Management.
• Be familiar with resort services, amenities, and outlets.
• Maintain cleanliness of work area.
• Available for work assignments outside of associate’s customary work schedule. This may include evenings, overnight, weekends and holidays.
• Adherence to all safety rules and regulations.
• Compliance with all resort policies and procedures and described and communicated by management.
• Carry out all reasonable requests by Management of which the associate is capable of performing.

Our compensation package includes

• PTO
• Medical
• Dental
• Vision
• Life insurance
• Tuition Reimbursement
• 401k with company match
• dining and travel discounts
• paid tolls for Sanibel & Cape Coral!

The Sundial Beach Resort & Spais managed byColumbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE.All applicants will be required to submit to a background check prior to employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.