Housekeeping Supervisor & Guest Experience Leader

The Colonnade Hotel; Boston (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Colonnade Hotel seeks an Assistant Housekeeping Manager to support housekeeping operations, inspect rooms and public areas, and ensure quality standards are met. The role involves coordinating housekeeping activities and interacting with management, staff, and guests.

The ideal candidate will have experience supervising staff, delivering excellent guest service, and maintaining flexible availability. Strong communication and teamwork are essential in a fast-paced hotel environment.

Qualifications

• Minimum 2 years housekeeping experience.
• Minimum 1 year supervisory experience.
• Fluency in English required; second language preferred.
• Flexible schedule, including weekends/holidays.

Responsibilities

• Inspect guest rooms, public areas and back-of-house for cleanliness.
• Train, motivate, coach, counsel, and discipline housekeeping staff.

Skills

Housekeeping experience

Supervisory experience

Guest service skills

English fluency

Flexible schedule

Team oriented

Job description

The Colonnade Hotel seeks an Assistant Housekeeping Manager to support housekeeping operations, inspect rooms and public areas, and ensure quality standards are met. The role involves coordinating housekeeping activities and interacting with management, staff, and guests.

The ideal candidate will have experience supervising staff, delivering excellent guest service, and maintaining flexible availability. Strong communication and teamwork are essential in a fast-paced hotel environment.