Housekeeping Supervisor: Guest Experience Lead

Des Moines Sheraton - Atrium Hospitality; West Des Moines (IA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Career Growth

401(k) Match

Health Insurance

Paid Time Off

DailyPay

Wellness Programs

Tuition Reimbursement

Brand Discounts

Community Service

Job summary

Des Moines Sheraton in West Des Moines, IA is seeking a Housekeeping Supervisor to lead daily operations and ensure guest rooms meet the highest standards. You will supervise staff, coordinate with departments, and maintain schedules and room readiness.

The role requires 6+ months housekeeping experience, a high school diploma or equivalent, basic computer skills, and physical ability to lift 50 lbs. Flexible availability is required to cover days, nights, weekends, and holidays.

Qualifications

• 6+ months of housekeeping or related experience
• High school diploma or equivalent
• Basic computer skills
• Physical ability to lift 50 lbs and stand/walk/bend/squat
• Flexible availability for days/nights/weekends/holidays

Responsibilities

• Supervise housekeeping associates and daily operations—making sure rooms shine and schedules run smoothly.
• Coordinate with other departments to ensure rooms are guest-ready without delays.
• Inspect rooms and public spaces to verify cleanliness, quality, and room status.
• Coach, support, and recognize team members to keep morale high and standards higher.
• Assist with schedules, supply forecasting, lost & found, and opening/closing duties.

Skills

Housekeeping experience

Basic computer skills

Physical ability

Flexible availability

Education

High school diploma or equivalent

Job description

Des Moines Sheraton in West Des Moines, IA is seeking a Housekeeping Supervisor to lead daily operations and ensure guest rooms meet the highest standards. You will supervise staff, coordinate with departments, and maintain schedules and room readiness.

The role requires 6+ months housekeeping experience, a high school diploma or equivalent, basic computer skills, and physical ability to lift 50 lbs. Flexible availability is required to cover days, nights, weekends, and holidays.