Housekeeping Supervisor — Growth & Flexible Scheduling

Rit Inn And Conference Center; Town of Henrietta (NY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits package

Flexible scheduling

Extensive training and opportunities

Free employee parking

Job summary

TheRITInn & Conference Center, located in Rochester, NY, is seeking a Housekeeping Supervisor to oversee room inspections, supplies, and staff development, ensuring cleanliness and high standards across guest rooms and public areas.

The role emphasizes leadership, training, and collaboration with management to meet payroll targets and operational goals. Evening coverage may occur, with a primary daytime schedule and open weekend availability.

Qualifications

• Ability to read, write, and communicate effectively in English.
• Hotel guestroom cleaning experience required; supervisory experience preferred.

Responsibilities

• Provide professional, friendly, and efficient service to all guests.
• Inspect guestrooms, student rooms, and common areas to ensure cleanliness, proper amenities, and functioning fixtures; prepare work orders for deficiencies.
• Maintain proper stock levels and organization of housekeeping closets, ensuring accessibility and cleanliness.
• Monitor Vacant Ready rooms daily to ensure readiness for sale.
• Communicate room, supply, or staff issues to management and follow up as needed.
• Advise and assist in ordering linens, towels, cleaning supplies, laundry chemicals, and guest amenities.
• Communicate cleaning deficiencies to housekeeping staff and ensure corrections are made.
• Assist in staffing, scheduling, and maintaining productivity and payroll targets.
• Serve as a primary trainer for new housekeeping associates and support ongoing staff development.
• Document associate issues, provide input for performance reviews, and assist with departmental HR processes.
• Complete end-of-day paperwork, department projects, and any additional tasks assigned by management.
• Maintain and operate all housekeeping tools, equipment, and supplies properly.
• Respond promptly and courteously to guest requests or concerns.
• Ensure all housekeeping functions are performed correctly in the absence of management.
• Maintain open communication with management regarding departmental activities and deviations from standard procedures.

Skills

English communication

Leadership

Team supervision

Job description

TheRITInn & Conference Center, located in Rochester, NY, is seeking a Housekeeping Supervisor to oversee room inspections, supplies, and staff development, ensuring cleanliness and high standards across guest rooms and public areas.

The role emphasizes leadership, training, and collaboration with management to meet payroll targets and operational goals. Evening coverage may occur, with a primary daytime schedule and open weekend availability.