Housekeeping Supervisor — Lead, Train, & Elevate Rooms

Rit Inn & Conference Center; West Henrietta (NY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits package

Flexible scheduling

Extensive training and opportunities

Free employee parking

Job summary

RIT Inn & Conference Center in Rochester, NY seeks a Housekeeping Supervisor to oversee daily room inspections, supply management, and staff training. You’ll ensure rooms, student rooms, and common areas meet cleanliness and operational standards while fostering a professional work environment.

The role requires supervisory experience in hotel housekeeping, strong leadership and communication skills, and the ability to train staff.

Qualifications

• Ability to read, write, and communicate effectively in English.
• Hotel guestroom cleaning experience required; supervisory experience preferred.
• Friendly, reliable, enthusiastic, and service-oriented demeanor.
• Strong leadership, organizational, planning, problem-solving, and communication skills.

Responsibilities

• Provide professional, friendly, and efficient service to all guests.
• Inspect guestrooms, student rooms, and common areas to ensure cleanliness, proper amenities, and functioning fixtures; prepare work orders for deficiencies.
• Maintain proper stock levels and organization of housekeeping closets, ensuring accessibility and cleanliness.
• Monitor Vacant Ready rooms daily to ensure readiness for sale.
• Communicate room, supply, or staff issues to management and follow up as needed.
• Assist in staffing, scheduling, and maintaining productivity and payroll targets.
• Serve as a primary trainer for new housekeeping associates and support ongoing staff development.
• Document associate issues, provide input for performance reviews, and assist with departmental HR processes.
• Complete end-of-day paperwork, department projects, and any additional tasks assigned by management.
• Maintain and operate all housekeeping tools, equipment, and supplies properly.
• Respond promptly and courteously to guest requests or concerns.
• Ensure all housekeeping functions are performed correctly in the absence of management.
• Maintain open communication with management regarding departmental activities and deviations from standard procedures.

Skills

English proficiency

Supervisory experience

Customer service

Leadership

Organizational skills

Communication skills

Problem solving

Job description

RIT Inn & Conference Center in Rochester, NY seeks a Housekeeping Supervisor to oversee daily room inspections, supply management, and staff training. You’ll ensure rooms, student rooms, and common areas meet cleanliness and operational standards while fostering a professional work environment.

The role requires supervisory experience in hotel housekeeping, strong leadership and communication skills, and the ability to train staff.