Housekeeping Supervisor - Flexible Schedule & Leadership

Kimpton Hotels & Restaurants; Torch of Friendship (FL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Job summary

Kimpton Hotels & Restaurants is seeking a Housekeeping Supervisor in Florida to oversee cleanliness across guest rooms, meeting spaces, and public areas while maintaining a positive guest and employee experience. The role emphasizes communication with the Front Desk and cleaners and requires a flexible schedule including mornings, nights, holidays, and weekends.

Responsibilities include inspecting rooms, reporting issues, evaluating staff performance, and ensuring adherence to hotel standards.

Qualifications

• High School Diploma is preferred.
• 1 year of experience in customer service or similar role.
• Housekeeping supervisory or related job experience is preferred.
• Flexible schedule, able to work mornings, nights, holidays and weekends when needed.

Responsibilities

• As the Housekeeping Supervisor, you'll be responsible for inspecting and maintaining the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways, and public areas.
• You'll maintain a positive and friendly attitude with all guests and other employees to act as the communicator and liaison between guests and cleaners.
• Prepare inspection report with the status of all guest rooms at the beginning of the shift.
• Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the correct working condition of room equipment.
• Report any substandard conditions or damage of the guest room to the Housekeeping department.
• Evaluate room cleaners on their job performance according to the hotel standards.
• Notify Front Desk of all vacant and clean rooms, completion of guest requests, and room status discrepancies.
• The Front Desk will give you all room moves, late check-outs, and additional guest requests for appropriate follow-up action.
• Answer the department telephone using friendly telephone etiquette.
• You'll help guests with special requests, information, and status of Lost & Found items.
• Check the hotel's PMS computer for information concerning room status and to enter updated room status.
• Collect, log, and secure all lost and found items in a locked cabinet, room cleaners' assignment sheets, secure floor keys and office, lock office door.
• Confirm the work schedule for the following day with room cleaners.
• Complete a written report of all room statuses for the Front Desk.
• File all daily reports in the file cabinet.

Skills

Customer service

Flexibility

Education

High School Diploma

Job description

Kimpton Hotels & Restaurants is seeking a Housekeeping Supervisor in Florida to oversee cleanliness across guest rooms, meeting spaces, and public areas while maintaining a positive guest and employee experience. The role emphasizes communication with the Front Desk and cleaners and requires a flexible schedule including mornings, nights, holidays, and weekends.

Responsibilities include inspecting rooms, reporting issues, evaluating staff performance, and ensuring adherence to hotel standards.