Housekeeping Supervisor: Elevate Service & Standards

John Carver Inn & Spa; Plymouth (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health coverage

401K plan

Paid holidays

PAID TIME OFF (PTO)

Earned wage access

Employee assistance program

Job summary

Olympia Hospitality is seeking a dedicated housekeeping professional to support the Executive Housekeeper and drive exceptional guest experiences. The role emphasizes maintaining clean, safe, and welcoming areas across the property, while managing supplies, costs, and audits.

We value teamwork, accountability, and a commitment to continuous improvement. Bilingual Spanish is a plus; flexible hours including weekends may be required.

Qualifications

• Experience as a room attendant or rooms inspector.
• Bilingual in Spanish is a plus.
• Familiarity with hotel cleanliness standards and safety regulations.

Responsibilities

• Foster a positive work environment that promotes teamwork, professionalism, and excellence in customer service.
• Maintain rigorous cleanliness and maintenance standards for guest rooms, public areas, and back-of-house areas.
• Conduct regular inspections and audits to ensure compliance with established standards and address any deficiencies promptly.
• Maintain quality control measures to continuously improve guest satisfaction scores and uphold the reputation of our property.
• Manage inventory levels of cleaning supplies, linens, and other housekeeping materials to ensure adequate stock while minimizing waste and controlling costs.
• Collaborate with other departments to ensure seamless coordination of guest services and satisfaction.
• Ensure compliance with health, safety, and environmental regulations and company policies for housekeeping operations.
• Promote sustainable practices and initiatives to minimize environmental impact of housekeeping activities.
• Maintain accurate records and documentation related to housekeeping activities.

Skills

Leadership

Customer Service

People Skills

Communication

Problem-Solving

Judgment

Organizational Skills

Time Management

Adaptability

Attention to Detail

Education

High School Diploma or equivalent

Tools

Computer skills

Job description

Olympia Hospitality is seeking a dedicated housekeeping professional to support the Executive Housekeeper and drive exceptional guest experiences. The role emphasizes maintaining clean, safe, and welcoming areas across the property, while managing supplies, costs, and audits.

We value teamwork, accountability, and a commitment to continuous improvement. Bilingual Spanish is a plus; flexible hours including weekends may be required.