Housekeeping Supervisor

Wisconsin Dells Visitor & Convention Bureau; Wisconsin Dells (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated individuals for housekeeping roles. In this position, you will ensure cleanliness and maintain high standards across guest rooms and common areas. Your responsibilities include training staff, managing supplies, and ensuring that all rooms meet hotel standards. This role offers an opportunity to work in a dynamic environment where your contributions directly enhance guest experiences. If you are dependable, friendly, and enjoy working in a team-oriented atmosphere, this position is perfect for you.

Benefits

Dental Insurance

Vision Insurance

Paid Time Off

Employee Discount

Qualifications

• Ability to manage time efficiently to complete assigned rooms.
• Ability to lift at least 25 pounds and perform repetitive movements.

Responsibilities

• Ensure all housekeepers are trained and understand expectations.
• Maintain open communication with Front Desk on changes.
• Clean and disinfect bathrooms and kitchenette areas.

Skills

Time Management

Customer Service

Communication

Dependability

Physical Stamina

Job description

Benefits

Dental insurance, vision insurance, paid time off, employee discount

Location

United States, Wisconsin, Wisconsin Dells

Job Responsibilities

1. Ensure all housekeepers are trained and understand Natura's expectations.
2. Enforce all Natura Destinations policies.
3. Maintain open communication with Front Desk on changes throughout shifts.
4. Assign rooms and prioritize rooms requesting early cleaning.
5. Check inventory of cleaning carts and add necessary supplies; order housekeeping supplies as needed.
6. Knock and announce self before entering room; return later if rooms are occupied.
7. Remove soiled linens, towels, bedspreads, and blankets; provide fresh replacements.
8. Make beds neatly and stock towels, washcloths, and hand towels according to policies.
9. Clean and disinfect bathroom and kitchenette or coffee-preparation areas per hotel policy.
10. Wipe surfaces and clean mirrors in rooms.
11. Vacuum floors and remove trash.
12. Check and restock complimentary coffee, snack, and toiletry supplies according to hotel checklist and policy.
13. Perform a final walkaround to ensure the room meets hotel standards.
14. Check for new arrivals and prepare rooms accordingly.
15. Keep facilities and common areas clean and well-maintained.
16. Notify supervisor of room availability and report any suspicious activity to security.
17. Launder soiled linens, which may include loading washers and dryers and folding sheets and towels as needed.
18. Examine property for safety hazards; notify supervisor, front desk, or maintenance of needed repairs.
19. Take found items to the designated lost and found area after guest checkout.
20. Perform limited grounds maintenance such as mowing, trimming lawns and hedges, and snow removal from sidewalks.
21. Provide backup support for Housekeepers, Laundry, and Houseman roles.
22. Perform other related duties as assigned.

Qualifications and Skills

• Manage time efficiently to complete assigned rooms.
• Be friendly and approachable with guests.
• Follow and enforce Natura Destination policies.
• Communicate professionally.
• Ability to give and receive instructions in English.
• Be punctual and dependable.
• Work well without supervision, maintaining professionalism and treating all employees equally.
• Ability to lift at least 25 pounds and perform repetitive movements using wrists, knees, and back.
• Manage basic maintenance and cleaning tasks.
• Maintain a professional appearance and interact positively with guests.

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