Lead Housekeeping Supervisor – Camping Resort

Hersheypark; Hummelstown (Dauphin County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee admission to Hersheypark

Discounts on food & shopping

Job summary

Hersheypark Camping Resort in Hummelstown, PA is hiring a part-time housekeeping team member to maintain cabins, bathhouses, and public areas. Responsibilities include cleaning tasks, maintenance checks, and supporting guest experiences.

You will use a property management system to coordinate cabin assignments and daily tasks. The role emphasizes safety, customer service, and teamwork, with perks like admission benefits and a fast-paced outdoor environment.

Qualifications

• Must be 18 years of age or older.
• Must possess a valid driver’s license.
• Minimum of 1 year of customer service experience.
• Previous supervisory experience preferred.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and Google Suite.
• Previous housekeeping experience preferred.
• Highly motivated and self driven.

Responsibilities

• Inspect cabins and surrounding areas for cleanliness and maintenance challenges (Interior, Exterior, Fire Pit, Deck/Patio, Grounds).
• Perform tasks such as cleaning cabins, public areas and bathhouses; replace light bulbs and smoke detector batteries to ensure guest comfort.
• Inspect bath houses, laundry rooms, game room, shuttle stop, and registration area for cleanliness and maintenance needs.
• Assist housekeeping staff to ensure cabins are ready for check-in time.
• Utilize the property management system and other software to assign cabins, print reports, and log tasks and guest opportunities.
• Complete housekeeping supply inventory and provide information to purchasing.
• Train and coach employees in cleaning procedures and standards.
• Monitor staff activity for productivity and safety.
• Handle guest opportunities professionally.
• Perform other duties as assigned.

Skills

Customer service

Supervisory experience

Communication skills

Housekeeping experience

Conflict resolution

Problem solving

Self-motivated

Tools

Microsoft Office

Google Suite

Job description

Hersheypark Camping Resort in Hummelstown, PA is hiring a part-time housekeeping team member to maintain cabins, bathhouses, and public areas. Responsibilities include cleaning tasks, maintenance checks, and supporting guest experiences.

You will use a property management system to coordinate cabin assignments and daily tasks. The role emphasizes safety, customer service, and teamwork, with perks like admission benefits and a fast-paced outdoor environment.