Housekeeping Supervisor

Aloft Nola; New Orleans (LA); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Aloft Hotels in New Orleans seeks a Housekeeping Supervisor to oversee daily room and public area cleanliness, manage staff schedules, and ensure brand standards are met. You will train teammates, inspect spaces, and coordinate with maintenance and front desk to deliver a seamless guest experience.

The ideal candidate has at least one year in hotel housekeeping with supervisory experience, strong leadership, attention to detail, and knowledge of PMS systems.

Formación

• High school diploma or equivalent required.
• Hospitality coursework or certification preferred.
• Experience in hotel housekeeping and supervisory roles is advantageous.
• Experience with PMS systems is a plus.

Responsabilidades

• Supervise housekeeping staff during daily operations.
• Inspect guest rooms and public areas for cleanliness and brand compliance.
• Assist with training new employees on procedures and safety.
• Maintain inventory and organize supply rooms.
• Report maintenance concerns and coordinate with other departments.

Conocimientos

Attention to detail

Leadership

Communication

Problem-solving

Time management

Educación

High school diploma

Hospitality coursework or certification

Herramientas

HotSOS

OnQ

Opera

Descripción del empleo

Bring your personality, energy, and passion for hospitality to Aloft Hotels, proudly managed by HRI Hospitality.The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, ensuring guest rooms and public areas meet cleanliness and brand standards. This role supports staff training, inspections, supply control, and efficient departmental operations while maintaining a high level of guest satisfaction.JOB DESCRIPTIONJob Title: Housekeeping SupervisorDepartments: HousekeepingSupervision Exercised: Room Attendants, House Attendants, Laundry AttendantsSupervision Received: Housekeeping Manager/ Executive Housekeeper / General ManagerMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent required.Hospitality coursework or certification preferred.ExperienceMinimum 1 year of housekeeping experience in a hotel environment.Prior supervisory or lead experience preferred.Experience with housekeeping software or PMS systems (HotSOS, OnQ, Opera, etc.) a plus.Skills & KnowledgeStrong attention to detail and quality standards.Excellent communication, leadership, and problem-solving skills.Ability to train, coach, and motivate team members.Strong organizational and time management abilities.Knowledge of cleaning procedures, safety protocols, and chemical handling.Ability to lift, push, and pull up to 50–75 lbs.Flexibility to work various shifts, including weekends and holidays.Job Duties & ResponsibilitiesSupervise and support housekeeping staff during daily operations.Inspect guest rooms, hallways, and public areas for cleanliness and compliance with brand standards.Assist with training new employees on cleaning procedures and safety guidelines.Ensure carts, closets, and supply rooms are clean, stocked, and organized.Address guest requests and resolve issues professionally and promptly.Report maintenance concerns and ensure timely follow-up.Monitor productivity and assist with scheduling and labor management.Maintain accurate records of inspections, assignments, and supply usage.Uphold all safety, sanitation, and company policies.Perform additional duties as assigned by management.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.