Housekeeping Supervisor

Raines Company; McKinney (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Housekeeping Supervisor to maintain cleanliness standards and supervise housekeeping staff. The role involves training team members, managing supplies, and ensuring guest satisfaction. Join a family-oriented culture with opportunities for career advancement.

Benefits

Medical/Dental/Vision benefits

Generous PTO program

Points-based bonus

Daily pay

Employee Referral bonus program

Qualifications

• Experience in customer service or related positions.
• Experience in hospitality as a room attendant preferred.
• Experience supervising others preferred.

Responsibilities

• Ensure cleanliness standards are met.
• Assign tasks and inspect work.
• Interact with guests to ensure satisfaction.

Skills

Effective communication skills

Ability to multi-task

Education

High school diploma, GED, or equivalent

Job description

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Position Summary: The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met.

We offer Medical/Dental/Vision benefits, a generous PTO program, points-based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines maintains a family-oriented culture that values building relationships with our associates, partners, and communities.

Essential Job Functions

1. Greeting guests and responding to requests.
2. Maintain a healthy and safe environment in guest rooms.
3. Assign tasks and inspect work to ensure it’s up to standard.
4. Provide training for team members.
5. Assist in the overall supervision of the department.
6. Inventory supplies and provide lists of needed items in a timely fashion.
7. Investigate complaints regarding housekeeping services and take corrective action.
8. Changing bed linen and making beds.
9. Replacing used towels and other bathroom amenities, such as shampoo and soap.
10. Sweeping and mopping floors.
11. Vacuuming carpets.
12. Dusting and polishing furniture.
13. Emptying trash containers.
14. Cleaning public areas, such as corridors.
15. Reporting any technical issues and maintenance needs.
16. Updating status of guest rooms on assignment board.
17. Restocking cleaning cart and supplies.
18. Following all health and safety rules.
19. Attending meetings as required.
20. Interacting with guests to ensure their satisfaction.
21. Must speak English and Spanish.

Qualifications

1. High school diploma, GED, or equivalent.
2. Experience in customer service, guest-facing roles, or related positions.
3. Experience cleaning in a customer-focused environment.
4. Experience in the hospitality industry as a room attendant or similar role preferred.
5. Experience supervising others preferred.
6. Effective communication skills.
7. Ability to multi-task and work under pressure.

Physical Requirements: Frequent standing and movement about the facilities. Handling objects, products, and equipment. Occasionally push, pull, and lift items weighing up to 50 pounds. Must communicate effectively and observe details at close range.

Raines is proud to be an Equal Opportunity Employer

We are committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics. Reasonable accommodations may be made for individuals with disabilities.

Pre-employment background check required.