Housekeeping Supervisor

Best Western Royal Plaza Hotel & Trade Center; Marlborough (MA); In loco; USD 23.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Referral Bonus

Hotel Discounts

Descrizione del lavoro

Best Western Royal Plaza Hotel & Trade Center in Marlborough, MA is seeking a Housekeeping Supervisor to lead and direct the housekeeping team. The role requires hands-on leadership, quality control, and effective communication with the front desk to ensure daily operations run smoothly.

The ideal candidate will have hotel housekeeping experience, strong leadership and a willingness to perform cleaning duties as needed. Bilingual skills (Spanish or Haitian Creole) are a plus.

Competenze

• Experience in hotel housekeeping preferred; leadership ability will be evaluated.
• Strong leadership, communication, and problem-solving skills.
• Lead by example and perform hands-on cleaning duties as needed.
• Reliable, organized, and able to work independently.
• Bilingual skills are a plus, particularly Spanish or Haitian Creole.

Mansioni

• Assigning rooms and directing housekeeping staff.
• Inspecting completed rooms and ensuring quality standards are met.
• Monitoring room status and ensuring assignments are completed on time.
• Training employees and reinforcing housekeeping procedures.
• Communicating effectively with housekeeping staff and the front desk.
• Stepping in to clean guest rooms when staffing is short due to call-outs or no-shows.

Conoscenze

Leadership

Communication

Problem solving

Accountability

Hands-on cleaning

Spanish bilingual

Descrizione del lavoro

Housekeeping Supervisor

Best Western Royal Plaza, Marlborough, MA, US

Salary Range: $17.00 To $18.00 Hourly

This is an active, hands-on leadership role for someone who can direct the team, follow through on assignments, maintain standards, and help keep daily operations running smoothly.

Responsibilities include:

• Assigning rooms and directing housekeeping staff.
• Inspecting completed rooms and ensuring quality standards are met.
• Monitoring room status and ensuring assignments are completed on time.
• Training employees and reinforcing housekeeping procedures.
• Communicating effectively with housekeeping staff and the front desk.
• Stepping in to clean guest rooms when staffing is short due to call-outs or no-shows.

Qualifications:

• Reliable, organized, and able to work independently.
• Strong leadership, communication, and problem-solving skills.
• Ability to hold staff accountable while maintaining a professional and respectful work environment.
• Willingness to lead by example and perform hands-on cleaning duties as needed.
• Previous hotel housekeeping experience preferred; practical skills and leadership ability will be evaluated.
• Bilingual skills are a plus, particularly Spanish or Haitian Creole.

• Physical: Requires excellent written, verbal and listening skills, eye for detail and perfection, proficiency in customer service and employee relations. Also entails much walking, bending, stooping, carrying, reaching and lifting. Must be able to lift up to 20 pounds occasionally and up to 10 pounds frequently. Must be able to handle multi-task projects at one time.

We offer our eligible Associates a number of benefits to enhance their health and well-being:

• Paid time off including vacation days, sick days and holidays
• Referral Bonus
• Hotel Discounts – For You, Your Friends and Your Family