Housekeeping Supervisor

ADP, Inc.; Marlborough (MA); In loco; USD 23.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off including vacation days,

Referral Bonus

Hotel Discounts – For You, Your Family

Descrizione del lavoro

Best Western Royal Plaza in Marlborough, MA is seeking a Hands-on Housekeeping Supervisor to lead the team and ensure daily operations run smoothly. You will assign rooms, inspect rooms, and train staff to uphold quality standards while coordinating with the front desk.

This role requires strong leadership, clear communication, and the willingness to perform cleaning duties as needed. Benefits include paid time off, referral bonuses, and hotel discounts for you and your family.

Competenze

• Leadership, strong communication and problem-solving skills.
• Ability to hold staff accountable while maintaining a professional environment.
• Willingness to lead by example and perform hands-on cleaning duties as needed.
• Prior hotel housekeeping experience preferred; practical skills and leadership ability assessed.
• Bilingual skills are a plus (Spanish or Haitian Creole).

Mansioni

• Assign rooms and direct housekeeping staff to ensure coverage.
• Inspect completed rooms and uphold quality standards.
• Monitor room status and ensure timely completion of tasks.
• Train employees and reinforce housekeeping procedures.
• Communicate effectively with staff and the front desk.
• Step in to clean guest rooms when staffing is short.

Conoscenze

Leadership

Communication

Problem solving

Staff accountability

Hands-on cleaning

Hotel housekeeping exp

Bilingual (Spanish/Creole)

Descrizione del lavoro

Housekeeping Supervisor

Best Western Royal Plaza, Marlborough, MA, US

Salary Range: $17.00 To $18.00 Hourly

This is an active, hands-on leadership role for someone who can direct the team, follow through on assignments, maintain standards, and help keep daily operations running smoothly.

Responsibilities include:

• Assigning rooms and directing housekeeping staff.
• Inspecting completed rooms and ensuring quality standards are met.
• Monitoring room status and ensuring assignments are completed on time.
• Training employees and reinforcing housekeeping procedures.
• Communicating effectively with housekeeping staff and the front desk.
• Stepping in to clean guest rooms when staffing is short due to call-outs or no-shows.

Qualifications:

• Reliable, organized, and able to work independently.
• Strong leadership, communication, and problem-solving skills.
• Ability to hold staff accountable while maintaining a professional and respectful work environment.
• Willingness to lead by example and perform hands-on cleaning duties as needed.
• Previous hotel housekeeping experience preferred; practical skills and leadership ability will be evaluated.
• Bilingual skills are a plus, particularly Spanish or Haitian Creole.

• Physical: Requires excellent written, verbal and listening skills, eye for detail and perfection, proficiency in customer service and employee relations. Also entails much walking, bending, stooping, carrying, reaching and lifting. Must be able to lift up to 20 pounds occasionally and up to 10 pounds frequently. Must be able to handle multi-task projects at one time.

We offer our eligible Associates a number of benefits to enhance their health and well-being:

• Paid time off including vacation days, sick days and holidays
• Referral Bonus
• Hotel Discounts – For You, Your Friends and Your Family