Housekeeping Supervisor

Spire Hospitality LLC; Healdsburg (CA); Hybrid; USD 32,000 - 34,000; Full time

Job summary

Spire Hospitality LLC in Healdsburg, CA seeks a Housekeeping Supervisor to oversee all housekeeping activities and support the Director of Rooms. You will supervise Room Attendants, ensure cleanliness standards, and coordinate with laundry and outside contractors as needed.

The role requires strong supervisory skills, ability to lift up to 100 lbs, and effective communication with guests and staff. Prior supervisory hotel experience is preferred, with attention to compliance and inventory

Qualifications

• Minimum cleaning experience.
• Supervisory experience in hotel industry.
• Previous hotel experience in rooms division preferably in hotels.
• Ability to obtain any government required licenses or certificates.
• Additional language ability preferred.

Responsibilities

• Check all rooms and prepare A.M. Housekeeping report.
• Report status of rooms to Director of Rooms or Front Desk.
• Observe room attendants for appearance, name badges and keys.
• Check housekeeping carts for linens, supplies and neatness.
• Inspect rooms cleaned in assigned areas.
• Report any unusual activity or appearance to the Director of Rooms.
• Train and orientate new Room Attendants.
• Assist the Room Attendants when necessary.
• Ensure storerooms are cleaned and stocked with linen supplies daily.
• Supervise work of Room Attendants.
• Close out day with secure storage of equipment and supplies.
• Assist in inventory of linen and supplies.
• Report rooms status in assigned area at end of day.
• Report repairs needed to Director of Rooms.
• Report lost/found articles to Director of Rooms.
• Maintain inventories of amenities and supplies; reorder timely.
• Report staff performance concerns to ensure standards.

Skills

Reading and writing English

Effective communication

Mobility/physical ability to lift up

Supervisory skills

Job description

Healdsburg sits at the prestigious intersection of the Alexander, Russian River, and Dry Creek Valleys, offering a rare blend of small-town intimacy and refined elegance. While its proximity to Sonoma County’s legendary vineyards is its most famous attribute, the town’s culinary scene is a destination in its own right, boasting world-class dining experiences as nuanced and complex as the local wines.

Spire Hospitality is a nationally recognized third-party hotel management company specializing in creating value for our hotel investors while delivering exceptional guest experiences and providing an outstanding place to work. The Irving, TX-based company’s diverse portfolio of properties includes unique independent hotels and highly respected brands, including Marriott, Hilton and IHG. Spire is part of the AWH Partners family, which also includes AWH Development, a full-service real estate development company headquartered in New York. With more than 35 years of hotel operating experience, Spire is committed to redefine Hospitality with our continued focus on People, Passion, and Purpose!

Compensation

$23-$25 per hour DOE

Job Overview

The Housekeeping Supervisor is responsible to supervise and assist with all housekeeping activities as assigned.

Responsibilities and Duties

• Check all rooms and prepare A.M. Housekeeping report.
• Reports status of rooms to Director of Rooms or Front Desk.
• Observe room attendants for appearance, name badges and keys.
• Check housekeeping carts for linens, supplies and neatness.
• Inspect rooms cleaned in assigned areas.
• Reports any unusual activity or appearance to the Director of Rooms
• Train and orientate new Room Attendants.
• Assist the Room Attendants when necessary.
• Ensure that storerooms are cleaned and stocked with linen supplies daily.
• Supervise work of Room Attendants.
• Check assigned area at close of day making sure all equipment and supplies are stored and locked securely.
• Assist in inventory of linen and supplies.
• Report rooms status in assigned area at end of day.
• Report repairs which are needed to Director of Rooms
• Report lost/found articles to Director of Rooms
• Maintains inventories of amenities, chemical and other supplies to ensure items are in stock and reorders in timely manner.
• Reports performance concerns of staff, when appropriate, to ensure standards are met and assigns staff to additional training when needed.
• Reviews current standards and introduces hotel-wide changes such as those affecting amenity set-ups to ensure hotel is in compliance.
• Coordinates with laundry to ensure room linen is picked up and delivered to meet guest room needs.
• Consults with outside contractors regarding rehabbing or general maintenance of public and guest room areas.
• Manage the Housekeeping Department in the absence of the Director of Rooms
• Performs other related duties as assigned.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to read and write basic English in order to complete necessary reports and understand information from hotel, regional or corporate offices.
• Ability to communicate effectively and pleasantly with guests and staff as is necessary to effectively run the department.
• Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
• Ability to move throughout building, bend, stoop and reach to assist other staff members complete their individual tasks if situation demands.
• Ability to supervise others.

Qualifications

• Any combination of education and experience that provides the required knowledge, skills, and abilities.
• Ability to obtain any government required licenses or certificates.
• Minimum cleaning experience. Supervisory experience in hotel industry. Previous hotel experience in rooms division preferably in hotels.
• Additional language ability preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)