Housekeeping Supervisor

Martin Resorts, Inc.; California, Northern (MO, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Peregrine Yountville Management LLC is seeking a Housekeeping Supervisor in California to coordinate housekeeping tasks across sections and assume duties of the Housekeeping Manager in their absence. You will ensure daily assignments are completed, inspect performance, and uphold service standards.

Responsibilities include maintaining VIP room status when managers are away, managing Lost and Found, coordinating with Front Office and Engineering, and supporting training and safety adherence for

Qualifications

• Two to three years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.

Responsibilities

• Coordinate housekeeping functions in assigned sections and assist in Housekeeping Manager duties when needed.
• Inspect Room Attendant performance daily to ensure standards and productivity.
• Oversee VIP room status in the absence of the manager and report to Front Office.
• Ensure daily assignments are completed and filed with the Housekeeping Office on time.
• Maintain records, manage Lost and Found items, and monitor carts and closets for cleanliness and order.
• Carry a radio to stay in contact with Front Office/Engineering and initiate work orders for repairs.

Skills

Supervisory experience

Hotel experience

Job description

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in their absence.

Essential Functions

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must participate in all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
• Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.
• Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
• Handle items for "Lost and Found" according to the standards.
• Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways, and landings.
• Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
• Carry an active radio to maintain contact with the Front Office and/or Engineering throughout the shift.
• Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
• Assist with training of Housekeeping staff.
• Ensure completion of cleaning projects as scheduled.
• Abide by all hotel policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• Two to three years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.

Working Conditions and Schedule

• Flexible and long hours sometimes required, including nights, weekends or holidays.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to stand during entire shift.
• Sitting, bending, squatting, stretching, excessive walking.
• May have exposure to chemicals.

Please note this job description is considered to be a general outline of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be subject to changes or revisions by Peregrine Yountville Management LLCat any time with or without notice.

Peregrine Yountville Management LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

Peregrine Yountville Management LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.