Housekeeping Supervisor

Crescent Hotels & Resorts; Deerfield (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to providing exceptional service and support to its staff and guests. This role involves supervising the housekeeping team, ensuring high cleanliness standards, and enhancing guest satisfaction. With competitive wages and a comprehensive benefits plan, you will be part of a dynamic environment that values teamwork and personal growth. If you are passionate about hospitality and eager to make a positive impact, this opportunity is perfect for you.

Benefits

401K matching program

Flexible scheduling

Discounts at managed properties

Exceptional benefit plan

Qualifications

• 2 years of housekeeping experience preferred.
• Strong leadership and communication skills are essential.

Responsibilities

• Supervise housekeeping staff and ensure cleanliness standards.
• Respond to guest requests and maintain guest satisfaction.
• Control inventory and manage supplies for housekeeping.

Skills

Leadership

Teamwork

Attention to Detail

Customer Service

Education

High School Diploma

Job description

Description

We are committed to providing you with:

* Highly competitive wages

* An exceptional benefit plan for eligible associates & your family members

* 401K matching program for eligible associates

* Flexible scheduling to allow you to focus on what is important to you

* Discounts with our Crescent managed properties in North America and Marriott properties throughout the world for you and your family.

Rate of pay is $21-$22 per hour.

ESSENTIAL JOB FUNCTIONS:

• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.


• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.


• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.


• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.


• Respond to guest requests, concerns and problems to ensure guest satisfaction.


• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.


• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.


• Comply with attendance rules and be available to work on a regular basis.


• Perform any other job related duties as assigned/needed.

Qualifications

Behaviors

Leader - Inspires teammates to follow them
Team Player - Works well as a member of a group
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity

Motivations

Peer Recognition - Inspired to perform well by the praise of coworkers
Goal Completion - Inspired to perform well by the completion of tasks
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility

Experience

2 years: Housekeeping (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.